Brandon Perreira
Ajax,Canada
Summary
Diligent Courier with a solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Courier
Purolator
10.2019 - Current
- Greeted recipients, delivered packages, parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Adapted quickly to new delivery technologies and software, enhancing efficiency.
Product Specialist
Pickering Honda
11.2017 - 10.2019
- Assessed clients needs, negotiated prices, assisted customers through the credit process.
- Developed and implanted value-added strategies for sales of used cars to increase profitability.
- Explained the importance of market value pricing while maintaining great rapport with clients.
- Assisted with demonstrations for Honda to showcase functionality.
Service Advisor
Pickering Honda
01.2017 - 11.2017
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Parts Consultant
Pickering Honda
10.2015 - 01.2017
- Organized orders for shipping, delivery and pick-up.
- Answered phone calls to provide retail and wholesale clients with prices and information.
- Outsourced out of stock parts for urgent orders.
- Labeled and catalogued the returned and warranted parts based on Honda policies.
Education
High School Diploma -
Archbishop Denis O' Connor
Ajax, ONSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Team player
- Multitasking ability
Certification
- OMVIC
Timeline
Courier
Purolator
10.2019 - Current
Product Specialist
Pickering Honda
11.2017 - 10.2019
Service Advisor
Pickering Honda
01.2017 - 11.2017
Parts Consultant
Pickering Honda
10.2015 - 01.2017
High School Diploma -
Archbishop Denis O' Connor
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