Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brandon Pe De Guzman

Brandon Pe De Guzman

Ontario,Canada

Summary

Motivated and hardworking individual seeking a Dairy Farm Worker position where I can apply my adaptability, strong work ethic, and willingness to learn. Open to relocation and immediate employment, including roles that offer employer-sponsored work visa opportunities.

Versatile and dependable professional with hands-on experience in customer service, caregiving, hospitality, and housekeeping. Fast learner with a strong sense of responsibility and the ability to thrive in physically demanding roles.

Overview

9
9
years of professional experience

Work History

Caregiver

Private Home
- 01.2025
  • Provided compassionate personal care, mobility support, and medication assistance to elderly clients.

Sous Chef

Private Home
- 01.2025
  • Managed food preparation, upheld hygiene standards, and supported daily kitchen operations.

Housekeeping Staff

Private Home
- 01.2025
  • Maintained cleanliness and ensured comfort and satisfaction in a residential care setting.

Business Strategic Consultant

Teleperformance – Indonesia
10.2023 - 10.2024
  • Delivered professional customer service and email support. Resolved client inquiries and ensured satisfaction.

Customer Success Associate

Wells Fargo
08.2022 - 10.2023
  • Supported customers with online/mobile banking. Ensured accurate documentation and troubleshooting.

Sales Advisor II

Concentrix
02.2021 - 06.2022
  • Delivered personalized product recommendations, met sales goals, and ensured customer satisfaction.

Senior Agent

iQor
09.2019 - 03.2020
  • Handled complex customer issues and escalations, collaborated for efficient solutions.

Engagement Associate

Alorica
08.2018 - 05.2019
  • Developed employee programs, improved workplace morale.

Collections Agent

Alorica
11.2017 - 08.2018
  • Negotiated repayment plans, maintained empathy while achieving targets.

Customer Service Representative

iQor
10.2015 - 05.2017
  • Managed high call volumes, processed orders, and resolved product inquiries.

Education

Associate Degree - Hotel and Restaurant Management

Laguna State Polytechnic University
01.2015

Skills

  • Guest satisfaction management
  • Culinary & Operations: Food Prep & Safety, Sanitation, Quality Control
  • Caregiving: Personal & Mobility Assistance, Medication Support, Empathetic Communication
  • Work Readiness: Physically Fit, Fast Learner, Open to Relocation, Team-Oriented
  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Elderly care

Languages

English
Professional Working

Timeline

Business Strategic Consultant

Teleperformance – Indonesia
10.2023 - 10.2024

Customer Success Associate

Wells Fargo
08.2022 - 10.2023

Sales Advisor II

Concentrix
02.2021 - 06.2022

Senior Agent

iQor
09.2019 - 03.2020

Engagement Associate

Alorica
08.2018 - 05.2019

Collections Agent

Alorica
11.2017 - 08.2018

Customer Service Representative

iQor
10.2015 - 05.2017

Caregiver

Private Home
- 01.2025

Sous Chef

Private Home
- 01.2025

Housekeeping Staff

Private Home
- 01.2025

Associate Degree - Hotel and Restaurant Management

Laguna State Polytechnic University
Brandon Pe De Guzman