Brandon O'Shea
Calgary,AB
Summary
Energetic, creative, well rounded individual with unlimited desire to excel in diverse opportunities. Highly committed to reaching or exceeding my full potential.
Overview
16
16
years of professional experience
Work History
Bartender
Fortunas Row
01.2023 - Current
- Build house and classic cocktails for the full restaurant.
- Perform opening and closing duties.
- Manage cash handling responsibly, ensuring accurate accounting at the end of each shift.
- Serve high customer volumes during special events, nights, and weekends.
Competitive Barista/Lead Barista
Phil and Sebastian Coffee Roasters
01.2021 - 01.2024
- Educated team and boosted morale while pushing coffee culture forward.
- Ran weekly customer education classes for home brewing and latte art.
- Earned 4th and 2x 5th place Best Barista in Canada, and 4th Best Taster of Coffee in Canada.
- Trained new employees, sharing knowledge and expertise.
- Contributed to high-quality service, consistently exceeding customer expectations and maintaining strong knowledge of menu offerings.
Server/Bartender
Con Mi Taco (Voted 1 Of Canada's Best-2021)
01.2021 - 01.2023
- Served food and beverages promptly, maintained inventory.
- Hosted/organized a cocktail pop-up; Sonder Bar after successfully revamping the drink menu.
- Developed strong rapport with customers through genuine hospitality leading to repeat business.
- Lead front of house and door dash during busy service.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Cook/Barista/Café Manager/Server/Day Bartender
Ten Foot Henry
01.2016 - 01.2021
- Managed the bar mise en place, completed inventory and placed orders.
- Conducted minor repairs and maintenance to espresso equipment and coffee machines for smooth functioning.
- Handled food safely, and ensured clean work space.
- Built schedules, overseeing a team of 5 staff.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
Head Barista/Trainer/Barista
Rosso Coffee Roaster And Monogram Coffee
01.2014 - 04.2017
- Enhanced the coffee experience for staff and customers by constantly improving self and company.
- Proposed new pastry menu and created new recipes that were positively received by managers/owner.
- Trained and insured all new employees followed company standards and performed at the highest levels.
- Educated consumers by explaining/answering questions.
- Managed difficult issues and disgruntled customers using poise and diplomacy.
Technical Director/ Soccer Coach
Deerfoot Soccer Association, Foothills Soccer Club, Rangers Soccer Club, O'Shea Academy
01.2009 - 01.2016
- Provided training to female and male players of various levels, age 6-18 years.
- Educated players on basic nutrition, fitness and technical skills according to age and ability.
- Exhibited strong communication skills and patience in working closely with players, parents, other coaches and affiliated persons.
- Traveled internationally with teams and showcased professionalism on and off the field.
- Built a curriculum and coined “Box Development”, for youth to grow into the adult game/formations.
Education
Diploma - High School
Bishop O'Byrne High School
Calgary, AB2010
Certificate - Health Coach
American Council On Exercise (A.C.E.)
Calgary, AB01.2018
National C License - United States Soccer Federation (USSF)
Grande Sports World
Cassa Grande, Arizona01.2014
Certificate - Sports Business Fundamentals
Johan Cruyff Institute
Calgary, AB01.2014
Certificate - TRX Suspension Trainer
TRX
Calgary, AB01.2012
Accomplishments
- 2nd, 4th and 2x 5th in Canada For Various Barista Competitions - 2016/Present
- Promoted to Manager of Little Henry Café at Ten Foot Henry - 2019
- Nominated as 'Shining Star' in first month of employment at Community Natural Foods - 2018
- Held Title of 'Coffee Champion' for being a leader/educator in the cafes - 2016
- Owner of Jellyfish Coffee Brand (Personal Pop-Up Business) - 2020-2023
- Co-Owned and ran a Summer Cocktail Bar; Sometimes Rice - 2023
- Recipient of multiple Honors with Distinction in High School
- Consistent Honor Roll placement in High School
Timeline
Bartender
Fortunas Row
01.2023 - Current
Competitive Barista/Lead Barista
Phil and Sebastian Coffee Roasters
01.2021 - 01.2024
Server/Bartender
Con Mi Taco (Voted 1 Of Canada's Best-2021)
01.2021 - 01.2023
Cook/Barista/Café Manager/Server/Day Bartender
Ten Foot Henry
01.2016 - 01.2021
Head Barista/Trainer/Barista
Rosso Coffee Roaster And Monogram Coffee
01.2014 - 04.2017
Technical Director/ Soccer Coach
Deerfoot Soccer Association, Foothills Soccer Club, Rangers Soccer Club, O'Shea Academy
01.2009 - 01.2016
Diploma - High School
Bishop O'Byrne High School
Certificate - Health Coach
American Council On Exercise (A.C.E.)
National C License - United States Soccer Federation (USSF)
Grande Sports World
Certificate - Sports Business Fundamentals
Johan Cruyff Institute
Certificate - TRX Suspension Trainer
TRX
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