Brandon Mukaro
Courtenay,BC
Summary
Dedicated support worker with years of experience providing compassionate care to individuals. Skilled in assisting with daily activities, medication management, and fostering a safe and supportive environment for clients. Strong communicator and empathic listener committed to enhancing the quality of life for those in need.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Altitude Sports
11.2022 - 07.2025
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Managing staff in picking ,sorting and shipping sections.
- Coaching employees when their performances are lower than company expectations
- Training new employees
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Running the shift
- Collected, arranged, and input information into database system.
Team Support Worker
Mandipa Hope Rehabilitation Centre
10.2019 - 02.2022
- Review client background information, interview clients to obtain case history and prepare intake reports.
- Assess client’s relevant skill strengths and needs.
- Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, day care and other services.
- Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning.
- Provide crisis intervention and emergency shelter services.
- Implement life skills workshops, substance abuse treatment programs and behavior management programs.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
Personal Support Worker
ZIMCARE
01.2020 - 01.2022
- Supplying support for patients to ensure a safe and clean environment for them and everyone in the residence.
- Supported residence with activities of daily living, behavior management and life skills.
- Performed medication checks on patients and updated the health charts on a regular.
- Supplied support in taking care of patients, by helping them wash up and providing food for them.
- Assisted in organizing entertainment activities for patients and helped patients to participate in day-to-day health activities.
- Performed cleaning duties in the residential areas, ensuring patients are in a clean environment.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Trained and coordinated work of new support workers.
Education
Bachelor of Science - Mechanical Engineering
University of Zimbabwe
01-2022
British Computer Society Certificate - IT
Trust Academy
04.2022
Skills
- Self-driven
- Multi-tasking
- Microsoft Word, Excel, PowerPoint, Publisher
- IT skills
- Strong communication
- Problem-solving
- Physical fitness
- Support & Assistance
- Strong work ethic
- Organizational skill
- Conflict resolution
Certification
- Red Cross First AID & CPR
- Food safe
- New Life CPR & First Aid & AED
Languages
English
Full Professional
Timeline
Team Leader
Altitude Sports
11.2022 - 07.2025
Personal Support Worker
ZIMCARE
01.2020 - 01.2022
Team Support Worker
Mandipa Hope Rehabilitation Centre
10.2019 - 02.2022
British Computer Society Certificate - IT
Trust Academy
Bachelor of Science - Mechanical Engineering
University of Zimbabwe
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