Dedicated support worker with years of experience providing compassionate care to individuals. Skilled in assisting with daily activities, medication management, and fostering a safe and supportive environment for clients. Strong communicator and empathic listener committed to enhancing the quality of life for those in need.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
Altitude Sports
11.2022 - 07.2025
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Managing staff in picking ,sorting and shipping sections.
Coaching employees when their performances are lower than company expectations
Training new employees
Frequently inspected production area to verify proper equipment operation.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Developed effective improvement plans in alignment with goals and specifications.
Running the shift
Collected, arranged, and input information into database system.
Team Support Worker
Mandipa Hope Rehabilitation Centre
10.2019 - 02.2022
Review client background information, interview clients to obtain case history and prepare intake reports.
Assess client’s relevant skill strengths and needs.
Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, day care and other services.
Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning.
Provide crisis intervention and emergency shelter services.
Implement life skills workshops, substance abuse treatment programs and behavior management programs.
Kept clients engaged in social networks and communities for personal health and growth.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Assisted clients in identifying community resources and connecting with appropriate services.
Documented client progress and activities in accordance with agency policies and procedures.
Personal Support Worker
ZIMCARE
01.2020 - 01.2022
Supplying support for patients to ensure a safe and clean environment for them and everyone in the residence.
Supported residence with activities of daily living, behavior management and life skills.
Performed medication checks on patients and updated the health charts on a regular.
Supplied support in taking care of patients, by helping them wash up and providing food for them.
Assisted in organizing entertainment activities for patients and helped patients to participate in day-to-day health activities.
Performed cleaning duties in the residential areas, ensuring patients are in a clean environment.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Provided safe mobility support to help patients move around personal and public spaces.
Trained and coordinated work of new support workers.