Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Brandon Mukaro

Brandon Mukaro

Courtenay,BC

Summary

Dedicated support worker with years of experience providing compassionate care to individuals. Skilled in assisting with daily activities, medication management, and fostering a safe and supportive environment for clients. Strong communicator and empathic listener committed to enhancing the quality of life for those in need.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Leader

Altitude Sports
11.2022 - 07.2025
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Managing staff in picking ,sorting and shipping sections.
  • Coaching employees when their performances are lower than company expectations
  • Training new employees
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Running the shift
  • Collected, arranged, and input information into database system.

Team Support Worker

Mandipa Hope Rehabilitation Centre
10.2019 - 02.2022
  • Review client background information, interview clients to obtain case history and prepare intake reports.
  • Assess client’s relevant skill strengths and needs.
  • Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, day care and other services.
  • Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning.
  • Provide crisis intervention and emergency shelter services.
  • Implement life skills workshops, substance abuse treatment programs and behavior management programs.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Documented client progress and activities in accordance with agency policies and procedures.

Personal Support Worker

ZIMCARE
01.2020 - 01.2022
  • Supplying support for patients to ensure a safe and clean environment for them and everyone in the residence.
  • Supported residence with activities of daily living, behavior management and life skills.
  • Performed medication checks on patients and updated the health charts on a regular.
  • Supplied support in taking care of patients, by helping them wash up and providing food for them.
  • Assisted in organizing entertainment activities for patients and helped patients to participate in day-to-day health activities.
  • Performed cleaning duties in the residential areas, ensuring patients are in a clean environment.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Trained and coordinated work of new support workers.

Education

Bachelor of Science - Mechanical Engineering

University of Zimbabwe
01-2022

British Computer Society Certificate - IT

Trust Academy
04.2022

Skills

  • Self-driven
  • Multi-tasking
  • Microsoft Word, Excel, PowerPoint, Publisher
  • IT skills
  • Strong communication
  • Problem-solving
  • Physical fitness
  • Support & Assistance
  • Strong work ethic
  • Organizational skill
  • Conflict resolution

Certification

  • Red Cross First AID & CPR
  • Food safe
  • New Life CPR & First Aid & AED

Languages

English
Full Professional

Timeline

Team Leader

Altitude Sports
11.2022 - 07.2025

Personal Support Worker

ZIMCARE
01.2020 - 01.2022

Team Support Worker

Mandipa Hope Rehabilitation Centre
10.2019 - 02.2022

British Computer Society Certificate - IT

Trust Academy

Bachelor of Science - Mechanical Engineering

University of Zimbabwe
Brandon Mukaro