Brandon Montano
Los Angeles
Summary
Reliable Ramp Agent with background in aviation operations and customer service. Familiarity with airport regulations, safety procedures, and aircraft handling systems. Known for teamwork skills, strong communication abilities, and commitment to safety standards. Contributed positively to operational efficiency in previous roles by ensuring timely ground services for all flights.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ramp Agent
Alliance Ground International
Los Angeles
04.2025 - Current
- Loaded and unloaded cargo from aircraft and ground vehicles.
- Operated ground support equipment, facilitating timely aircraft handling.
- Conducted safety checks on equipment and work areas before operations.
- Collaborated with team members, enhancing coordination in ramp operations.
- Followed safety protocols to minimize risks during operations.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Assumed Ramp Lead duties, ensuring seamless operations during primary Lead's absence.
Customer Service Representative
JCPenney
Carson
10.2024 - 04.2025
- Resolved customer complaints promptly to ensure satisfaction.
- Assisted customers with product inquiries and service requests.
- Assisted customers in locating desired products
- Educated customers about promotions and loyalty programs.
- Processed transactions efficiently using point-of-sale systems.
- Maintained store appearance by organizing merchandise and displays.
- Collaborated with team members to improve service delivery.
Education
High School Diploma -
El Camino College
Torrance, CA06-2026
Skills
- Equipment operation
- Safety compliance
- Problem resolution
- Heavy lifting
- Time management
- Team collaboration
- Communication skills
- Customer service
- Problem-solving
Languages
English
Professional
Spanish
Professional
Certification
- Drivers License
Timeline
Ramp Agent
Alliance Ground International
04.2025 - Current
Customer Service Representative
JCPenney
10.2024 - 04.2025
High School Diploma -
El Camino College