Accomplished Trailer/SRI Specialist and Area Field Manager with a robust background at Uhaul, adept in problem diagnosis and solution, and customer relations. Earned Trailer Tech certification and forklift license, demonstrating exceptional documentation management and repair skills.
Warehouse professional with solid experience in logistics and inventory management. Strong focus on team collaboration and flexible to adapt to changing needs. Skilled in operating forklifts, managing stock, and ensuring efficient workflow. Reliable and results-driven with commitment to maintaining high standards in all tasks.
Trailer and serialized rental equipment repair. Swapping out Equalizers and bushings, electrical wiring work, tire change and rim experience. Experience with cutting torches to remove parts of trailers where needed. Replaced entire sections of trailers; tongues, fenders, FRP panels, axles. Computer experience in which I had to claim labour, add parts and labour onto work orders. Received my Trailer Tech certification around the end of my leaving the company.
Did various warehouse duties. The last half of my time I was made as the full time receiver, scheduled deliveries, received product into the warehouse unloading from trucks with rideable walkies then entering into system/putting product into proper locations. Also picked orders, packed and got ready for shipment. Connected with vendors to report and correct any missing or damaged product. This is where I received my forklift licence roughly 2 years after I had started.
In charge of all Uhaul dealerships from New Glasgow to Cape Breton, keeping track of hours with logbook, prospecting buisnessess for recruitment of a Uhaul dealership as a secondary buisness, Dealer Service Reports, (audits of existing dealerships to ensure proper upkeep on equipment is being maintained, financial audits to ensure every contract and customer were being processed properly, searching for any misuse of the contract system or equipment, inventory audits, rating dealer and processing the report to the Marketing Company President.) Dealt with any customer service objections for all dealerships, trailer/truck repairs and upkeep at all dealerships, aiding all dealerships of any problems they have with the POS system, loading/unloading multiple trailers upon the F550 service rig while properly securing them to ensure safety, 40+ hours work weeks, long periods driving, overnight trips
Creating customer contracts for rental vehicles, customer service, truck and trailer maintenence and upkeep, trailer wiring jobs, pumping propane (obtained propane course in early 2015), saftey captain for the centre and storage areas (doing walkarounds to ensure that all measurements are taken to create the safest work environment possible, ie; markings on equipment, labels on products, emergency lighting etc)