Brandon Mercado
North Hollywood
Summary
Dynamic and dependable professional with a proven track record, excelling in customer service and inventory management. Recognized for enhancing organizational efficiency and promoting customer satisfaction through effective communication and attention to detail. Adept at training team members and prioritizing tasks to achieve service goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Smart And Final
Burbank
03.2024 - 04.2026
- Processed customer transactions using point-of-sale systems efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Stocked merchandise on shelves in accordance with store standards.
Inbound team member
Target
Burbank
11.2023 - 01.2024
- Move and organize incoming inventory efficiently
- Unloaded trucks and containers manually or using material handling equipment.
- Stocked shelves with merchandise in accordance with company policies.
- Followed detailed instructions when receiving, processing, sorting, labeling, storing, picking, staging and loading merchandise.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
John Burroughs High School
Burbank, CA05-2020
Skills
- Customer service excellence
- Team collaboration
- Organizational growth
- Time management skills
- Dependability and reliability
- Cash handling
- Professionalism and courtesy
- Attention to detail
- Task prioritization
- Communication skills
Certification
- Food Handlers Certificate
Education and Training
other
Timeline
Cashier
Smart And Final
03.2024 - 04.2026
Inbound team member
Target
11.2023 - 01.2024
High School Diploma -
John Burroughs High School