Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
Generic

Brandon McMartin

Toronto,ON

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

9
9
years of professional experience

Work History

Business Development Representative

Global Payments
05.2023 - Current
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Networked among local business and community organizations to develop leads and generate business.
  • Exceeded target individual average revenue goals in year one at the company.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.

Hockey Coach

Richmond Hill Coyotes U16 AAA
10.2022 - Current
  • Recruited and maintained roster of qualified hockey players to fill team positions.
  • Coordinated individualized and group instruction for hockey players aspiring to advance abilities.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Researched latest industry trends and developments to keep abreast of best practices.
  • Developed training methods to build skills for different ages and ability levels.
  • Provided guidance to players in overcoming challenges and identifying opportunities.

Private Hockey Instructor

MARTY HOCKEY
09.2020 - 09.2022
  • Launched my own hockey training company successfully through comprehensive planning, strategy and research.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Assisted in developing marketing materials to promote coaching services.
  • Assisted clients in setting and achieving personal and professional goals.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Analyzed client feedback to adjust coaching sessions accordingly.

Head Skating Instructor

EXTREME HOCKEY
05.2017 - 10.2020
  • Worked with Boys and Girls hockey teams to run practices, drills, and help teach systematic hockey structure
  • Taught skating techniques, stick handling and other various hockey principles to adults and children ages 6 to 75 years old
  • Gave on and off ice training to help aid athletes in proper stretching and training regimens.
  • Planned and directed physical conditioning programs to enable athletes to achieve maximum performance.
  • Adjusted coaching techniques to highlight strengths and weaknesses of each individual athlete.
  • Planned and lead diverse skating and hockey activities for day camps.

Bartender

BUFFALO BILLS
09.2018 - 03.2019
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during game day/nights.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Shipper

SIGNODE CANADA
05.2018 - 08.2018
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Updated computer tracking system with latest product movements.
  • Completed daily cycle counts and assisted with monthly audits.
  • Picked orders, scanned products and packed boxes.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.

Sales Rep/Merchandiser

PepsiCo/Frito Lay
05.2015 - 08.2016
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Investigated current trends and innovative techniques to create unique displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Established strong vendor relationships to maintain and support business.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.

Education

BBA - Business Administration

SUNY-Brockport University
Brockport, NY
05.2018

High School Diploma -

BreBeuf College
North York, ON
06.2012

High School Diploma -

Hebron Academy
Hebron, ME
06.2012

Skills

  • Business Relationship Management
  • Lead Prospecting
  • Salesforce
  • Performance Tracking
  • Continuous Professional Improvement
  • Product Expertise
  • Relationship Building
  • Team Collaboration
  • Goal Setting
  • Networking Abilities
  • Time Management

References

Available upon request.

Hobbies

  • Hockey
  • Traveling
  • Playing guitar
  • Art
  • Golf

Timeline

Business Development Representative

Global Payments
05.2023 - Current

Hockey Coach

Richmond Hill Coyotes U16 AAA
10.2022 - Current

Private Hockey Instructor

MARTY HOCKEY
09.2020 - 09.2022

Bartender

BUFFALO BILLS
09.2018 - 03.2019

Shipper

SIGNODE CANADA
05.2018 - 08.2018

Head Skating Instructor

EXTREME HOCKEY
05.2017 - 10.2020

Sales Rep/Merchandiser

PepsiCo/Frito Lay
05.2015 - 08.2016

BBA - Business Administration

SUNY-Brockport University

High School Diploma -

BreBeuf College

High School Diploma -

Hebron Academy

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