BRANDON MCKAY
Calgary,AB
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Committed to customer satisfaction, safety-conscious , and physically fit to work on foot for long hours and in various weather conditions. Background in customer service, general maintenance, light construction, repair and custodial work.
Overview
13
13
years of professional experience
Work History
Glass Installer
Regal Shelf & Mirror
09.2023 - Current
- Loaded and arranged glass mirrors and showers onto transportation trucks and vans
- Repaired and installed glass mirrors and showers
- Monitored work site operations and safety to prevent hazards and cultivate efficiency.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
- Identified obstacles and used independent judgment to make decisions and solve problems.
Warehouse Worker/Maintenance Worker
Wholesale Warehouse
01.2022 - 08.2023
- Operated pallet jacks to receive and transport items from various warehouse locations.
- Assembled pallets and crates for secure transportation of materials.
- Assembled furniture and products for sales floor.
- Assisted in receiving, stocking and distribution of merchandise.
- Assisted customer with loading heavy products
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Laborer- Asphalt/Snow Removal
LE Construction & Maintenance
11.2021 - 12.2022
- Worked flexible hours; night, weekend, and holiday shifts.
- Spread asphalt, gravel and other materials at work locations using variety of tools and equipment.
- Directed traffic around site locations using appropriate signage and team communication.
- Inspected work areas before and after operations to determine quality and completion of job.
- Loaded and unloaded equipment from trucks in preparation for paving and tamping.
- Utilized various hand tools and power tools to complete paving and tamping operations.
- Completed prompt snow removal process during and after weather events.
- Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
- Maintained assigned vehicles and equipment in professional working conditions.
- Upheld safety standards for working in wet, cold and windy conditions.
- Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
Roofer
No Payne Roofing
04.2021 - 11.2021
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Safely applying roofing materials with the proper tools, specifically according to customer's request.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Safely used all tools and equipment to prevent worksite injuries.
- Precisely cut shingles and flashing to fit angles formed by walls, vents and intersecting roof surfaces.
- Loaded roof with heavy materials and equipment.
- Drove company vehicle to pick up roofing supplies and materials
Assistant Manager/Store Manager
Sunrise Records
04.2017 - 04.2021
- Opened new location during company expansion.
- Interviewed job candidates and made staffing decisions.
- Trained and developed new associates on POS system and key sales tactics.
- Received product and completed paperwork.
- Counted cash drawers and made bank deposits.
- Completed store inventory counts.
- Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Monitored employee performance and developed improvement plans.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Customer Service Representative
Dulux Paints
04.2018 - 10.2018
- Provided in person and over phone support to contractors on products and applications.
- Worked with contracting companies and home owners to determine best products and colors for their projects.
- Used Dulux formula system to tint, mix and color match to fulfill large commercial orders.
- Worked within timeline to make sure orders were ready for pick up.
- Safely stocked pallets for large orders to be shipped out.
- Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
- Alerted customers of upcoming sales and promotions.
Assistant Manager/Key Holder
HMV
04.2015 - 04.2017
- Helped close store during company wide liquidation closure.
- Trained and developed new associates on POS system and key sales tactics.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized store, including checkout desk and displays.
- Offered assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored employee performance and developed improvement plans.
Painter/Marketing Associate
Student Works Painting
03.2011 - 09.2011
- Marketed and sold painting services door to door prior to working on houses.
- Required to paint residential homes (Exterior and Interior).
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Climbed scaffolding and ladders to reach work area surfaces and observed safety protocols to prevent falls.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
Education
High School Diploma -
Jack James High School
Calgary, AB2013
Skills
- Customer Service
- Motivated Team Player
- Strategic Planning
- Safety Awareness
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Punctual and Dependable
- Assembly and Production
Accomplishments
- Promoted to Store Manager three weeks before christmas (2018)
- Offered Assistant Manager position to open a new location for an expanding company (2017)
- Top Student Award Art and Design (2013)
- Most Outstanding Male in Basketball (2013)
- Selected to attend RYPEN Leadership and Teamwork camp at Camp Alexo (May 2012)
Timeline
Glass Installer
Regal Shelf & Mirror
09.2023 - Current
Warehouse Worker/Maintenance Worker
Wholesale Warehouse
01.2022 - 08.2023
Laborer- Asphalt/Snow Removal
LE Construction & Maintenance
11.2021 - 12.2022
Roofer
No Payne Roofing
04.2021 - 11.2021
Customer Service Representative
Dulux Paints
04.2018 - 10.2018
Assistant Manager/Store Manager
Sunrise Records
04.2017 - 04.2021
Assistant Manager/Key Holder
HMV
04.2015 - 04.2017
Painter/Marketing Associate
Student Works Painting
03.2011 - 09.2011
High School Diploma -
Jack James High School
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