Personable and driven individual with a talent for building strong client relationships and maintaining a positive, upbeat demeanor. Possessing a fundamental understanding of sales strategies and client management, brings strong communication and organizational skills to the table. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Account Executive
SolidCAD
Burnaby , British Columbia
03.2023 - Current
Key Responsibilities:
Develop and implement targeted selling strategies to increase revenue and strengthen relationships with 500 customers, partners, and internal sales teams.
Actively participate in customer meetings, industry events, and training sessions to build relationships and expand knowledge.
Work closely with marketing and cross-functional teams to organize and attend events that align with the company’s growth initiatives.
Deliver engaging presentations as a representative of SolidCAD, showcasing products and services to client groups.
Foster positive relationships within the workplace to contribute to a collaborative and supportive work environment.
Maintain detailed records of sales activities, customer interactions, and pipeline status using Salesforce or similar CRM platforms, ensuring accurate and up-to-date sales forecasts.
About Me:
2+ years of successful software sales experience in a B2B environment, consistently meeting or exceeding sales targets.
Proven track record in managing relationships with clients, partners, and internal teams.
Strong organizational and time management skills, adept at handling multiple priorities and tasks.
Self-motivated and goal-oriented, with the ability to work independently in a dynamic sales environment.
Highly energetic, enthusiastic, and passionate about driving sales success.
Exceptional verbal and written communication skills, capable of building rapport with diverse audiences.
Digital Account Manager
Digital Marketing - Bluetrain, Adster, Top Draw
01.2019 - 02.2023
Career Summary:
Experienced Digital Account Manager with 4+ years of managing 12-30 medium to large-scale client portfolios across various digital marketing channels.
Proven ability to build and maintain long-term client relationships, driving business growth and satisfaction through expert account management.
Specialized in online advertising, social media, SEO, content marketing, web analytics, and digital strategy, consistently helping clients meet key performance indicators (KPIs).
Skilled in conducting monthly client meetings, creating tailored proposals, and managing budgets for PPC and SEO campaigns.
Strong in multi-tasking and delivering high-quality results in fast-paced environments.
Collaborate cross-functionally with teams (SEO, PPC, strategy) to ensure cohesive outcomes across multi-channel campaigns.
Proficient in data analysis using tools like Google Analytics, BrightLocal, and MOZ to deliver actionable insights and performance reports.
Experience in developing business proposals, creating client strategies, and streamlining internal processes to enhance project efficiency.
Key competencies include:
Client Relationship Management: Built and strengthened client relationships by listening attentively to feedback, providing proactive solutions, and ensuring satisfaction through regular communication and performance analysis.
Campaign Management: Project management of client budgets, particularly for PPC campaigns on Google Ads, Facebook Ads, Microsoft Bing, LinkedIn, Twitter, and Instagram, while continuously optimizing to meet business goals.
Data-Driven Strategy: Delivered monthly insights on SEO and PPC performance, utilizing analytics tools to help clients realize their full potential.
Team Collaboration & Internal Process Development: Coordinated cross-functional teams and created efficient internal processes to ensure successful campaign delivery and client satisfaction.
Proposal & Documentation Creation: Developed detailed proposals, change-request documents, and client work plans for both internal teams and client-facing interactions.
Known for my ability to translate client needs into actionable marketing strategies and for managing project workflows to meet deadlines and exceed expectations.
Passionate about driving measurable results through strategic digital marketing and delivering high-quality client service.
Inside Sales Representative
Gregg Distributors
Edmonton, Alberta
01.2009 - 01.2016
Focused on B2B sales development, emphasizing profitable pricing, cost management, and achieving targeted contributions.
Promoted and sold industrial products to both existing and new customers, driving business growth.
Managed quote pricing, credit terms, and delivery schedules to ensure accurate and timely transactions.
Delivered product knowledge training to new and existing staff, improving team expertise and performance.
Generated customer orders via computer, phone, and in-person interactions, ensuring seamless sales processes.
Developed and executed long-term client relationship strategies, ensuring comprehensive sales coverage and consistent account management.
Actively brought in new business through targeted sales efforts and expanding customer base.
Utilized various databases and administration software to track, update, and manage orders efficiently.