Brandon Labasan
Carson
Summary
Developed skills in healthcare setting, including patient communication, account management, and problem-solving. Seeking to transition into new field where these transferrable skills can be utilized. Focused on maintaining accuracy and efficiency in dynamic work environment.
Overview
9
9
years of professional experience
Work History
Patient Account Representative
Knowtion Health
06.2022 - Current
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Entered client details and notes into system for interdepartmental access and review.
- Utilized computer programs to create invoices, letters, and other documents.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
- Identified trends in unpaid accounts, developing targeted solutions for improved revenue recovery.
Apprentice Electrician
Tri Star Electrical
11.2020 - 08.2021
- Worked in team-based environment to accomplish projects.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Gathered required tools and equipment for each task to increase efficiency.
- Followed all relevant electrical and building codes for each job.
- Kept work areas clean, neat and free of hazards.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Performed installation, maintenance and tests of electrical energy systems and components by safely using all equipment and tools.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
Front End Team Member
Costco
11.2019 - 10.2020
- Assisted customers with finding products, providing them with a positive shopping experience.
- Promoted a safe shopping experience for all patrons by adhering to company safety protocols and reporting potential hazards promptly.
- Maintained a well-stocked and organized cashier area for optimal productivity.
- Exceeded company expectations through exceptional attendance record and punctuality on a daily basis.
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
- Contributed to team success by willingly covering shifts for colleagues when needed or requested.
- Balanced multiple priorities simultaneously, attending to customer needs while maintaining an efficient workflow at the front end of the store.
- Approached every question or concern with calm and level-headed approach.
Server
Gen Korean BBQ
02.2016 - 01.2018
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education
Some College (No Degree) - Electrical Engineering
El Camino College
Torrance, CASkills
- HIPAA compliance
- Insurance verification
- Insurance billing
- Medical billing
- Follow-up skills
- Team collaboration
- Training and teaching
- Problem identification
- Microsoft office
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
Contact
Carson, CA 90745
Education and Training
other,Torrance, CA
Timeline
Patient Account Representative
Knowtion Health
06.2022 - Current
Apprentice Electrician
Tri Star Electrical
11.2020 - 08.2021
Front End Team Member
Costco
11.2019 - 10.2020
Server
Gen Korean BBQ
02.2016 - 01.2018
Some College (No Degree) - Electrical Engineering
El Camino College
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