Brandon Kulin
Los Angeles
Summary
Field service technician and former Home Depot manager with 20+ years of customer service and operational experience. Skilled in diagnosing mechanical, electrical, hydraulic, and diesel systems on industrial equipment. UTI-trained diesel technician experienced in preventive maintenance, service scheduling, repair prioritization, work-order documentation, and customer communication. Proven ability to reduce downtime and support safe, reliable operations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Field Service Technician
Toyota Material Handling Solutions
Santa Fe Springs, CA
01.2023 - Current
- Diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic issues on forklifts, reach trucks, pallet jacks, scissor lifts, order pickers, and other industrial equipment
- Perform preventive maintenance and equipment inspections with a strong focus on safe, reliable operation and reduced customer downtime
- Manage and prioritize daily field service calls while documenting repair details, labor, parts, and completed work in accurate service records
Field Service Technician
Cal-Lift
City of Industry, CA
01.2022 - 01.2023
- Performed field diagnostics, repairs, preventive maintenance, and complete evaluations on industrial equipment
- Troubleshot mechanical, electrical, hydraulic, and diesel systems and developed practical repair plans
- Scheduled service calls and maintained detailed reports, work orders, and customer communication
Customer Experience Manager
The Home Depot
Costa Mesa, CA
01.2021 - 01.2022
- Co-managed customer-facing operations in a high-volume store with 300+ associates, helping teams deliver efficient service and build customer loyalty
- Led customer service, product availability, inventory management, sales execution, merchandising, and resource allocation across departments
- Completed more than 17 years with The Home Depot, developing extensive knowledge of company service standards, store operations, and customer expectations
Education
Diploma - Diesel Technology II
Universal Technical Institute
01.2019
Skills
- Core Competencies: Mechanical Diagnostics Hydraulics Electrical Systems Diesel Equipment Preventive Maintenance Welding
- Service & Leadership: Repair Prioritization Work Orders Safety Focus Customer Service Team Leadership Communication
- Technical: Microsoft Office Suite Google Suite Mobile Technology Mac PC
Certification
Forklifts, Reach Trucks, Order Pickers, Slip-Sheet Lifts, Ballymore Electric Ladders, Electric Pallet Jacks, Delivery Box Trucks, Electric Industrial Vehicles, Yard Spotters and Flatbeds | 2004, Aguirre Inspection Services | Certification: 3G & 4G Welding | 2021, Coastline ROP | Emergency Medical Technician Class | CPR Certification | 2014
Timeline
Field Service Technician
Toyota Material Handling Solutions
01.2023 - Current
Field Service Technician
Cal-Lift
01.2022 - 01.2023
Customer Experience Manager
The Home Depot
01.2021 - 01.2022
Diploma - Diesel Technology II
Universal Technical Institute