Brandon Kocher
Costa Mesa
Summary
Goal-driven sales professional with a solid background in account management, sales and service. Extensive experience in wireless and mobility products. Highly motivated to increase revenue through proactive lead generation and cross-selling opportunities.
Focused on meeting client enterprise technology needs with nurturing client relationships and negotiating sales contracts.
Overview
14
14
years of professional experience
Work History
Business Performance Advisor
Insperity
10.2024 - Current
- Trusted advisor to small and mid-sized businesses, helping them improve efficiency, reduce risk, and drive growth.
- Consults with business owners and executives to identify pain points and offer tailored HR and business solutions.
- Develops relationships with key decision-makers to understand their business needs and long-term goals.
- Analyze clients’ HR, payroll, benefits, and compliance processes to find areas for improvement.
- Educate business owners on best practices in HR, risk management, and workforce optimization.
Sr. Account Manager
Verizon Wireless
02.2024 - 09.2024
- Expanded market share by identifying new business opportunities and securing high-value accounts.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
Enterprise Account Executive
T-Mobile
01.2022 - 08.2023
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Developed creative solutions to meet individual client needs.
- Attended networking events to build relationships and identify sales opportunities.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Enterprise Account Manager
T-Mobile
11.2017 - 12.2022
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Met and exceeded service level goals by identifying and achieving standards and expectations
- Built and strengthened long-lasting client relationships based on custom Non-Standard support items & approved through finance
- Developed procurement processes to deploy and manage nationwide projects
- Identified key specifications in Master Contract Service Agreements to be approved by legal and signed off by clients
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Account Executive
T-Mobile
05.2015 - 11.2017
- Hunter mentality, restless cold caller and ability to keep going
- Identified potential customers and evaluated deal potential
- Developed and enhanced account development strategies in collaboration with division leaders
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Entered customer order details into system, accepted payments and updated accounts
- Liaised between clients and support team to resolve issues quickly and effectively
Retail Sales Associate
T-Mobile
05.2011 - 06.2015
- Well versed in wireless background to maximize sales
- Built customer base to introduce referrals
- Performed visual audits to existing base to increase revenue
- Coaching peers and completely on-boarding process to new-hires
- Working collaboratively to achieve team goal and motivate others
- Mentality to become quick in efficient in sales per hour
- Utilize current offers to perform same day close
Education
High School Diploma - undefined
Trabuco Hills High School
Mission Viejo, Ca06.2008
Skills
- Energetic and driven
- Enterprise solution-focused sales
- Strong interpersonal skills
- Prospecting and Cold Calling
- Motivated team player
- CRM and Salesforce proficiency
- Outreach Initiatives
- Superior organizational skills
- Sales forecasts & strategies
- Client Rapport-Building
- Enterprise contract negotiation
- Revenue and profit maximization
- Sales presentations
- Client relationship development
Timeline
Business Performance Advisor
Insperity
10.2024 - Current
Sr. Account Manager
Verizon Wireless
02.2024 - 09.2024
Enterprise Account Executive
T-Mobile
01.2022 - 08.2023
Enterprise Account Manager
T-Mobile
11.2017 - 12.2022
Account Executive
T-Mobile
05.2015 - 11.2017
Retail Sales Associate
T-Mobile
05.2011 - 06.2015
High School Diploma - undefined
Trabuco Hills High School
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