Brandon Kalani Otsuka

• Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
• Enhanced mentee performance by providing personalized guidance and support.
• Served as role model for mentee by demonstrating strong values and ethical standards.
• Guided mentee in overcoming challenges by sharing personal experiences and offering practical advice.
• Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
• Assisted mentee in setting achievable goals and creating realistic action plans for personal and professional growth.

• References: Christian Gonzalez, STL, (818) 450-7956

Solomon Constanza, STL, (West LA), (818) 915-9179

Matthew Abraham, STL, (Malibu), (818) 264-8348

• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Implemented safety protocols to minimize workplace accidents and adhere to industry regulations.
• Conducted regular equipment maintenance checks, ensuring efficient operation and avoiding costly repairs.
• Maintained cleanliness standards within the meat department, adhering to health codes and sanitation guidelines.
• Established a positive work environment by fostering open communication among team members and promoting teamwork.
• Developed team members'' skills through hands-on training and constructive feedback, improving overall performance.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Developed a culture of Food Safety to set as the expectation and the operational standard.

• Reference: Kevin Helfend, STL, (310) 500-5582
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Consistently met or exceeded department sales targets through strong merchandising efforts and exceptional customer service.
• Contributed to positive customer experiences by promptly addressing inquiries or concerns regarding products or services.
• Ensured freshness of products on display by regularly checking expiration dates and discarding expired items accordingly.
• Set up visually appealing meat displays that showcased variety and enticed customers to make purchases.
• Balanced operational demands with compliance requirements by maintaining Food Safety expectations.

• Reference: Ashley Kettle, STL, (818) 854-2592
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Consistently met or exceeded department sales targets through strong merchandising efforts and exceptional customer service.
• Ensured freshness of products on display by regularly checking expiration dates and discarding expired items accordingly.
• Performed regular equipment maintenance checks to prevent malfunctions during peak business hours.
• Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines and procedures.
• Collaborated with team members to ensure efficient workflow and timely completion of daily tasks.

• New Store Opening
• Reference: Jared Dabney, ASTL, (818) 445-4575
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Evaluated employee performance regularly through feedback sessions which led to improved job satisfaction and overall team success.
• Implemented employee training programs that emphasized teamwork, product knowledge, sales techniques, and time management skills.
• Promoted a positive work environment that encouraged staff to share ideas, collaborate on projects, and support one another in achieving individual and collective goals.
• Addressed customer issues promptly to foster loyalty while upholding company reputation for excellent service.
• Conducted regular inventory checks for accurate stock levels and timely replenishment of supplies.

• Reference: Rich Kalafut, STL, (818)288-4294
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Evaluated employee performance regularly through feedback sessions which led to improved job satisfaction and overall team success.
• Implemented employee training programs that emphasized teamwork, product knowledge, sales techniques, and time management skills.
• Conducted regular inventory checks for accurate stock levels and timely replenishment of supplies.
• Promoted a positive work environment that encouraged staff to share ideas, collaborate on projects, and support one another in achieving individual and collective goals.
• Boosted sales revenue with creative merchandising strategies that highlighted seasonal offerings and promoted weekly specials.
• Led a motivated team focused on delivering outstanding customer service in a fast-paced retail environment.

• New Store Opening
• Reference: Casey Coyle, Store Team Leader, (818)915-9066
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Trained new employees in proper seafood handling techniques, safety procedures, and company policies, ensuring a consistent level of service across the team.
• Addressed customer issues promptly to foster loyalty while upholding company reputation for excellent service.
• Enhanced team productivity by implementing efficient workflow processes and task delegation.
• Boosted sales revenue with creative merchandising strategies that highlighted seasonal offerings and promoted weekly specials.
• Streamlined communication between departments to facilitate smoother operations within the store overall.
• Implemented employee training programs that emphasized teamwork, product knowledge, sales techniques, and time management skills.
• Managed daily operations including opening/closing procedures, staff scheduling, order processing, merchandising updates as necessary.

• Reference: Casey Coyle, Store Team Leader, (818)915-9066
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service
• Collaborated with other departments on cross-promotional efforts that showcased the versatility of seafood offerings in various meal options.
• Ensured food safety by adhering to proper storage, handling, and preparation guidelines for all seafood items.
• Enhanced teamwork and collaboration by participating in store-wide meetings, trainings, and initiatives focused on improving overall operations.

• Reference: Chris Tasevski, STL
• Maintaining the Highest Retail Standards / Performance Metrics / Food Safety / Team Member Development / Order Writing / Scheduling / Customer Service

• References: Phil Cano, STL (Santa Moninca), (818) 335-0747

Matt Abraham, STL (Malibu), (818)264-8348

• Maintaining the Highest Retail Standards / Food Safety / Customer Service