Brandon Johnson
Lancaster,CA
Summary
Reliable and dependable Clinical Medical Assistant and Licensed Phlebotomist dedicated to providing genuine quality patient care. Seeking employment opportunities to utilize skills and training in a medical facility or office on a full or part-time basis to become a valued member of your team.
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant
New Day Rehab
08.2021 - 12.2025
- Intake, Charting, Monitor Patients
- Dispense Medication
- Inventory & Stocking Supplies
- Facility Maintenance
- Managed prescription refills requests promptly resulting in better medication adherence among patients.
- Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
- Increased patient satisfaction through compassionate communication and support during medical procedures.
- Improved patient care by efficiently updating and maintaining electronic health records.
- Prepared and administered medications to alleviate patient symptoms.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Measured patient pulse oximetry.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient spirometry.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
Residential Technician
Alpha Recovery Center
07.2023 - 08.2025
- Coordinated move-in/move-out procedures for seamless transitions between tenants while minimizing vacancy periods.
- Supported tenant retention efforts by actively maintaining positive relationships, addressing concerns proactively, and fostering a sense of community within the residential complex.
- Streamlined work order processes for increased efficiency in task completion and improved communication with the property management team.
- Verified group home and program-owned equipment remained clean, sanitary and in good working condition.
- Conducted routine inspections to maintain building cleanliness, identifying potential problem areas and quickly resolving any issues found.
- Reduced backlog of pending maintenance tasks through efficient prioritization strategies focused on urgent needs.
- Elevated resident satisfaction levels through prompt response times on work orders coupled with professional demeanor during interactions.
- Maintained detailed records of completed tasks, inventory levels, and upcoming maintenance activities for effective resource allocation.
- Assisted in administration of medications and worked with pharmacy to replenish medications.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Supervised [6] clients on average in group home resident daily activities of residential program.
- Supported needs of [6]+ residents around a month or more depending on insurance/out of pocket or the health of the client.
Phlebotomy – Externship
Palmdale Medical Clinic
06.2022 - 07.2025
- Clinical Medical Assistant - Externship
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Supported customer service improvements with detailed feedback analysis.
Kitchen Prep Cook
Little Caesar's Pizza
10.2017 - 08.2021
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
- Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
- Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Demonstrated adaptability in learning new cooking methods and techniques, staying current with industry trends for continuous improvement.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Developed a comprehensive understanding of dietary restrictions and allergens to accommodate guest needs when preparing meals accordingly.
- Demonstrated versatility by adapting quickly to new recipes or changes in menu requirements.
- Fostered teamwork through open communication channels between cooks, allowing them to work cohesively towards common goals.
- Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
- Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Trained and assisted new kitchen staff members.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
- Suggested actionable improvements to streamline training procedures.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Medical Coder
Essential Orthotics & Prosthetics
03.2021 - 04.2021
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Supported the implementation of electronic health record systems, simplifying the coding process.
- Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Minimized errors by providing ongoing feedback to clinical staff regarding proper documentation practices.
- Ensured compliance with industry regulations and guidelines by staying up-to-date on the latest coding changes.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
- Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
Sales Canvasser
Kirby
12.2015 - 08.2017
- Raised awareness for our product by distributing informative materials and engaging in persuasive conversations with customers.
- Adapted communication style to suit diverse demographics, resulting in increased engagement from potential customers.
- Established credibility as a reliable source of product knowledge by staying up-to-date on industry developments and competitor offerings.
- Utilized persuasive skills to overcome objections, ultimately converting leads into satisfied customers.
- Improved lead generation rates by conducting thorough market research and adjusting sales tactics accordingly.
- Handled rejection professionally, maintaining enthusiasm throughout the day's work while continuously refining sales pitches for better results.
- Collaborated with sales team members to share best practices and improve overall performance.
- Boosted company visibility in the community through consistent door-to-door outreach and promotional materials distribution.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Utilized persuasive sales techniques to convert leads into sales.
- Attracted customers and generated sales using promotional materials.
- Utilized data-driven strategies to target specific demographics for increased sales effectiveness.
- Interacted with many families throughout the AV, Valencia & Santa Clarita area to promote Kirby vacuums to our customers.
- Enhanced team productivity by effectively managing time, prioritizing tasks, and maintaining accurate records of interactions.
- Maintained professionalism while addressing difficult questions or encounters with uninterested individuals during canvassing activities.
- Demonstrated resilience in meeting daily quotas for number of doors knocked or contacts made during long hours of work in various weather conditions.
- Displayed adaptability by adjusting strategies based on feedback from supervisors or changes in campaign goals.
- Developed rapport with potential supporters by actively listening to their concerns and providing relevant information.
- Collaborated with fellow canvassers to strategize effective approaches for reaching undecided customers or potential customer base.
- Developed and maintained positive relationships with community members.
- Created customer presentations based on customer requirements.
- Followed up with customers to verify satisfaction with products and services.
- Strengthened brand reputation by delivering exceptional customer service during all interactions.
- Enhanced customer satisfaction by addressing inquiries and providing relevant product information.
- Maintained accurate records of client interactions, ensuring timely follow-ups for potential sales conversions.
- Increased sales leads by implementing effective canvassing strategies and engaging with potential customers.
- Developed strong rapport with clients, fostering long-lasting relationships and future business opportunities.
- Built rapport with constituents using excellent communication skills during phone conversations.
- Created and Implemented impactful sales strategies to increase product sales with existing customers.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Improved communication among team members with regular check-ins and debriefs following each day's activities.
- Maximized daily productivity by organizing efficient canvassing routes and managing time effectively.
- Maintained accurate records of interactions with potential customers, providing valuable feedback to the Sales team for strategic adjustments.
Education
CPT License - Allied Health
High Desert Medical College
Lancaster, CA06-2022
Clinical Medical Assistant/Certificate -
High Desert Medical College
Lancaster, CA01.2021
Skills
- Clinical Medical Assistant
- Strong Medical Ethic
- Certified Phlebotomist
- Compassionate Caregiver
- Team collaboration
- Flexible schedule
- Professionalism and etiquette
- Public speaking
- Supply restocking
- Time management abilities
- Time management
- Adaptability
- Reliability
- Excellent communication
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Goal-oriented mindset
- Attention to detail
- Interpersonal and social skills
- Outstanding communication skills
- Client relationships
- Specimen Collection
- Urinalysis
- Venipuncture
- Injections
- Vitals
- Ear Lavage
- Abide by Infection Control Standards
- Abide by HIPAA/OSHA Rules and Regulations
- Pharmacology
- Alpha/Numeric Filing
- Medical Terminology
- Understands Medical Procedures
- EMR
- Medical Instrument Sterilization
- EKG/ECG
- Charting
- Snell Chart
- Hematocrit
- Telephone etiquette
- Continuous improvement
- Wound Cleaning/Care
- Trained in Medical Ethics and Law
- Patient monitoring
- Medication administration
- Energy efficiency
- Patient care quality
- Personal hygiene assistance
- Clinical documentation
- Relationship building
- Patient observation
- Patient assessments
- Electronic charting
- Client documentation
- Documenting behaviors
- Emotional and social support
- Patient positioning
- Task prioritization
- Specimen collection
- Room cleaning and restocking
- Responding to emergencies
- Personal care aide
Certification
- Certified Phlebotomy Technician 1-through California Department of Public Health
- AED/BLS/CPR Certification through American Heart Association
- Workplace Blood Borne Pathogens Training through National Safety Compliance
Timeline
Residential Technician
Alpha Recovery Center
07.2023 - 08.2025
Phlebotomy – Externship
Palmdale Medical Clinic
06.2022 - 07.2025
Clinical Medical Assistant
New Day Rehab
08.2021 - 12.2025
Medical Coder
Essential Orthotics & Prosthetics
03.2021 - 04.2021
Kitchen Prep Cook
Little Caesar's Pizza
10.2017 - 08.2021
Sales Canvasser
Kirby
12.2015 - 08.2017
CPT License - Allied Health
High Desert Medical College
Clinical Medical Assistant/Certificate -
High Desert Medical College
Section name
References Available Upon Request
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