Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon J. Cook

Citrus Heights,CA

Summary

Dynamic operations and business leader with over 15 years of experience driving multi-site operations, workforce planning, budgeting, and performance improvement in high-volume environments. Proven expertise in supervision, data-driven decision-making, compliance, and process enhancement. Skilled in leveraging analytical abilities to optimize operational efficiency and foster a culture of continuous improvement. Committed to delivering exceptional results through strategic leadership and innovative solutions.

Overview

21
21
years of professional experience

Work History

Shift Supervisor

Starbucks Coffee Company
Granite Bay, CA
01.2025 - Current
  • Lead shift operations, assign staff, and ensure workflow coverage in a high-volume environment achieving top regional results in key performance metrics
  • Monitor service quality, resolve issues, and maintain compliance with safety and operational standards
  • Support training, cash controls, and daily reporting

Store Manager

Starbucks Coffee Company
Rocklin, CA
01.2017 - 01.2025
  • Directed end-to-end operations including staffing, scheduling, inventory, and financial performance
  • Managed budgets and KPIs; analyzed trends to improve efficiency and service delivery
  • Supervised 25–40 employees; led hiring, onboarding, coaching, and performance management
  • Implemented policy, compliance, and process improvements

District Manager (Multi-Unit Operations)

Taco Bell
Red Bluff, CA
01.2015 - 01.2016
  • Oversaw multiple locations with full P&L accountability
  • Analyzed performance data and labor utilization; implemented corrective plans and improved customer and profit metrics
  • Led recruitment and development of management teams

General Manager / Market Training Manager

Taco Bell
Fair Oaks, CA
01.2009 - 01.2015
  • Managed staffing, payroll, budgeting, and inventory for a high-volume unit
  • Designed and delivered structured leadership training programs

Assistant Manager

Taco Bell
Citrus Heights, CA
01.2005 - 01.2009
  • Supervised shifts, scheduled staff, trained employees, and ensured operational compliance

Education

B.A. - Philosophy, Minor: Anthropology

Arizona State University
Tempe, AZ
12-2025

Skills

  • Operations Management
  • Business Analytics
  • KPI Reporting
  • Workforce Planning
  • Budget & P&L Oversight
  • Process Improvement
  • Program Implementation
  • Staff Development
  • Compliance & Risk Management
  • Vendor Coordination
  • Staff management

Timeline

Shift Supervisor

Starbucks Coffee Company
01.2025 - Current

Store Manager

Starbucks Coffee Company
01.2017 - 01.2025

District Manager (Multi-Unit Operations)

Taco Bell
01.2015 - 01.2016

General Manager / Market Training Manager

Taco Bell
01.2009 - 01.2015

Assistant Manager

Taco Bell
01.2005 - 01.2009

B.A. - Philosophy, Minor: Anthropology

Arizona State University
Brandon J. Cook