Brandon Howard
Aliso Viejo
Summary
Dynamic and engaging Bartender with expertise in mixology and customer service, honed at Still Water Spirits & Sounds. Successfully developed innovative drink recipes. Proven ability to train and lead teams, ensuring compliance with cleanliness standards and responsible alcohol service. Highly reliable with a talent for resolving customer complaints efficiently.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bar Lead
Salt Creek Grille
Dana Point, CA
11.2025 - Current
- Mentored junior staff, enhancing team performance and service quality.
- Trained staff on mixology techniques, improving drink consistency and presentation.
- Monitored compliance with health and safety regulations, maintaining a safe work environment.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Managed cash handling procedures to ensure accurate reporting and reduce discrepancies.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Demonstrated adaptability in managing various events, from private parties to large-scale corporate functions, providing exceptional service tailored to each occasion.
Bartender Shift Manager
Still Water Spirits & Sounds
Dana Point, CA
02.2017 - 11.2025
- Developed knowledge of cocktail recipes and beverage service standards
- Assisted in managing bar inventory and supplies for optimal efficiency
- Provided friendly customer service to enhance guest experiences
- Collaborated with team members to maintain cleanliness and organization
- Supported training of new staff on bar operations and procedures
- Adapted to high-pressure environments during peak service hours
- Ensured compliance with health regulations and licensing requirements
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Bartender Shift Manager
Cannon's Seafood Grill
Dana Point, CA
03.2012 - 11.2017
- Learned safety protocols and responsible alcohol service practices
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Education
High School Diploma -
Canyon High School
Anaheim, CA06-2000
Fullerton College
Fullerton, CASkills
- Cleanliness standards
- Menu development
- Beverage making
- Customer service
- Engaging personality
- Menu memorization
- Staff leadership
Certification
Responsible Beverage Service Certification
Sexual Harassment Training Certification
Food Handlers Certification
Timeline
Bar Lead
Salt Creek Grille
11.2025 - Current
Bartender Shift Manager
Still Water Spirits & Sounds
02.2017 - 11.2025
Bartender Shift Manager
Cannon's Seafood Grill
03.2012 - 11.2017
High School Diploma -
Canyon High School
Fullerton College