Brandon Hodge
Georgetown
Summary
Professional technician with hands-on experience in overhead door systems, committed to delivering precise installations and timely maintenance services. Known for strong collaboration with team members to achieve seamless project completion and flexibility in meeting evolving customer needs. Proficient in mechanical repair, customer service, and adherence to safety guidelines.
Overview
11
11
years of professional experience
Work History
Overhead Door Technician
Lenworth Docks and Doors
04.2024 - 01.2025
- Conducted thorough inspections of overhead doors and systems to diagnose issues and recommend necessary repairs or replacements.
- Handled emergency after-hours calls promptly when required, demonstrating dedication towards meeting client needs outside normal working hours.
- Performed regular equipment maintenance checks to prevent malfunctions or disruptions during service appointments.
- Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
- Completed required paperwork such as work orders according to services performed or required.
- Provided exceptional customer service by addressing concerns, answering questions, and offering expert advice on maintenance practices.
- Trained new technicians in company protocols, leading to increased efficiency and professionalism among team members.
- Collaborated with sales team to identify opportunities for upselling products and services during service calls, contributing to revenue growth.
- Improved customer satisfaction by providing efficient and professional overhead door installations and repairs.
OVERHEAD DOOR TECHNICIAN
Door Doctor
05.2020 - 03.2024
- Installed, Serviced, Repaired Industrial Overhead Doors and Docks
- Preformed Maintenance on ( Overhead, High speeds, Sectional, Rolling steel, Fire doors, Dock Levelers)
- Serviced and Installed (Electrical gate operators, 115/575 Electrical Operator's, Access control Devices)
- Preformed/Scheduled Regular Maintenance of company trucks, ( Oil Changes,Brakes,Winter tires,Wipers)
- Built and made cut outs for Sectional panels windows
- Complete monthly PM inspections on (Overhead doors, Dock Levelers, Restraints, Electrical operator's)
- Responsible for taking company truck home only to use to and from work and for any on call purposes
- Assembled and built all types Torsion Springs in house
OVERHEAD DOOR TECHNICIAN
Elite Industrial Doors
08.2018 - 03.2020
- Installed, Serviced, Repaired Industrial Docks and Residential Garage doors
- Preformed Maintenance on (Overhead, High speed,Sectional and Rolling steel, Fire doors)
- Preformed/Scheduled Regular Maintenance of company trucks, (Oil changes,Brakes,Winter tires)
- Serviced and Installed Electrical operators,Restraints,Power paks for all dock levelers
- Assembled and made all type of Torsion Springs in house
- Built and cut out sectionals panels for windows
- Completed Regular monthly PM Inspections on Overhead Sectional doors, Fire doors, High speeds, dock levelers etc
- Responsible for taking Company truck home in a safe and respectable manner used only for to get to and from work also when on call
WAREHOUSE FORKLIFT OPERATOR
Amazon
01.2014 - 10.2017
- Reduced safety hazards, observing OSHA requirements and company established safety protocols
- Operated forklifts, pallet jacks and scanning devices to meet daily objectives
- Moved materials throughout distribution center and placed products in designated areas
- Checked documentation and stored products in correct bins and locations
Education
GED -
Sheridan
Brampton, ON05.2017
Skills
- Power tools
- Hand tools
- Verbal communication
- Customer relations
- Creative thinking
- Planning
- Teamwork
- Coordination
- Parts fabrication
- Spring maintenance
- Multitasking
- Public speaking
- Vehicle maintenance
- Ladder safety
- Problem-solving abilities
- Attention to detail
Additionalinformation - Highlights
- Experience in harsh weather related working conditions
- Hardworking with an excellent work ethic and easy to get along with
- Willingness and ability to learn new skills quickly, safely and easily
- Well versed in computer software
- Great Customer Service Skills
- WHMIS, Fall Arrest Safety Awareness in 4 Steps
- Unloaded/Loaded Trailers
- Shipping/Receiving
Languages
English
Professional Working
Timeline
Overhead Door Technician
Lenworth Docks and Doors
04.2024 - 01.2025
OVERHEAD DOOR TECHNICIAN
Door Doctor
05.2020 - 03.2024
OVERHEAD DOOR TECHNICIAN
Elite Industrial Doors
08.2018 - 03.2020
WAREHOUSE FORKLIFT OPERATOR
Amazon
01.2014 - 10.2017
GED -
Sheridan
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