Brandon Hirsch
Upland
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
9
9
years of professional experience
Work History
General Manager
The Habit Burger Grill
11.2018 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Manager
McDonald's
02.2015 - 11.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Team Member
Target
11.2015 - 02.2016
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
Ruben S. Ayala High School
Chino, CA06.2015
Skills
- Branding
- Staff Supervision
- Customer Retention
- Expense Control
- Business Development
- Workflow Planning
- Quality Management
- P&L Management
- Operations Oversight
- Schedule Management
- Training and Coaching
- Motivation
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
General Manager
The Habit Burger Grill
11.2018 - Current
Team Member
Target
11.2015 - 02.2016
Assistant Manager
McDonald's
02.2015 - 11.2018
High School Diploma -
Ruben S. Ayala High School
Similar Profiles
Marina ValenciaMarina Valencia
Kitchen Cook at The Habit Burger GrillKitchen Cook at The Habit Burger Grill
Samantha CunninghamSamantha Cunningham
Cashier at Habit Burger GrillCashier at Habit Burger Grill
Daisy ValenciaDaisy Valencia
General Manager of Food Service at The Habit Burger GrillGeneral Manager of Food Service at The Habit Burger Grill
Evan GranthamEvan Grantham
C3 Cashier at Habit Burger GrillC3 Cashier at Habit Burger Grill
Giovanni SuriaGiovanni Suria
Volunteer at City of La HabraVolunteer at City of La Habra