Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Brandon Grayson

Studio City

Summary

Results-driven Business Owner with a proven track record of exceeding targets through efficient work practices. Expertise in courier logistics and customer service, complemented by strong interpersonal skills and adaptability. Demonstrated ability to thrive in both independent and team-oriented environments, consistently tackling challenging tasks. Committed to continuous improvement and business success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

20
20
years of professional experience

Work History

Rideshare Driver

Alto
Los Angeles
05.2025 - 08.2025
  • Provided safe and reliable transportation for passengers across various locations.
  • Maintained vehicle cleanliness and performed regular maintenance checks.
  • Communicated effectively with passengers to understand their needs and preferences.
  • Navigated efficiently using GPS systems to optimize routes and minimize wait times.
  • Adapted to changing traffic conditions and ensured timely arrivals at destinations.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.

Courier

Federal Express
Sun Valley
08.2022 - 03.2025
  • Delivered packages promptly across designated routes using company vehicles.
  • Ensured accurate package handling and secure storage during transit and delivery.
  • Maintained delivery logs and reported any issues to management immediately.
  • Adhered to safety regulations while operating vehicles in various weather conditions.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Delivered items to residential addresses within specified time frames.
  • Developed delivery route understanding to avoid high traffic and construction areas.

BUSINESS OWNER/COURIER

BGray Deliveries LLC
Los Angeles
12.2015 - 08.2022
  • Successfully completed 18000+ deliveries as an indepednt contractor for various companies (UberEats, Postmates, GrubHub, DoorDash)
  • 93,271+ recorded delivery miles, 17520+ hrs of on the road delivery experience
  • Used safest and quickest delivery routes to deliver packages to business and residential customers.
  • Recorded fuel mileage and vehicle maintenance notes to prevent delivery problems.
  • Greeted customers pleasantly while making deliveries to homes and businesses.
  • Implemented time-saving route adjustments to avoid construction zones or traffic delays
  • Managed time-sensitive items with consistent record of on-time deliveries.
  • Planned and followed delivery routes, leveraging navigation tools to proactively address potential delays.

Budtender

MedMen
Venice
01.2019 - 06.2020
  • Assisted customers in selecting cannabis products based on preferences and needs.
  • Educated clientele on product benefits, usage, and responsible consumption practices.
  • Maintained a clean and organized retail environment to enhance customer experience.
  • Processed customer transactions accurately and efficiently at point of sale.
  • Managed inventory levels, restocking shelves as needed to ensure product availability.
  • Handled customer inquiries and resolved issues with professionalism and empathy.
  • Complied with local regulations regarding the sale of cannabis products consistently.

BARISTA

Starbucks Coffee
Tulsa, Los Angeles
02.2013 - 12.2018
  • Learned about brewing methods, beverage blends, food preparation techniques to improve customer service and product quality.
  • Maintained clean work stations to adhere to health and safety guidelines.
  • Trained new employees regarding food and drink preparation and store procedures.
  • Prepared beverage and food products in compliance with company recipes and guidelines.
  • Greeted and interacted with new and regular customers.

PSE MAIL PROCESSING CLERK

United States Postal Service
Tulsa
05.2014 - 09.2015
  • Unloaded sacks of incoming mail, separated letters and transported to proper sorting and processing area.
  • Operated postal security screening equipment to identify suspicious mail items and security threats.
  • Sorted incoming and outgoing mail by hand or electronic mail-sorting and scanning devices.
  • Performed sorting, receipt and distribution of accountable and non-accountable mail.
  • Utilized knowledge of postal and university rules, regulations and policies in mail preparation and delivery.
  • Working knowledge of sorting and processing varies types of mail, flats, and packages according to destination state, zip code, facility.

SALES CONSULTANT/PROJECT TEAM MEMBER

Best Buy
Tulsa
02.2013 - 05.2014
  • Helped drive positive customer experiences by building relationships, exhibiting empathy and providing solutions to needs.
  • Guided customers through complex solutions across multiple product categories and services.
  • Provided customers with clear understanding of charges, billing and price changes.
  • Analyzed, compared, and recreated store product floor plans.
  • Working knowledge of comparing various store model setups and executing changes to in store product display flow.
  • Set up new vendors in company system and submitted required paperwork to accounting.
  • Coordinated and designated work tasks among team members.

TEAM MEMBER

Another Time Ice Cream Parlor
Lanesboro
04.2012 - 12.2012
  • Delivered fast, friendly service with knowledgeable support for wide-ranging questions about ice cream options.
  • Memorized customer orders and made correct ice cream dishes.
  • Anticipated and understood customer needs and exceeded expectations for quality and speed of ice cream service.
  • Communicated appropriately with fellow team members to serve customers and achieve daily objectives.

COMPANY APPRENTICE

Commonweal Theatre Company
Lanesboro
05.2011 - 05.2012
  • Delivered lines and worked with director to solidify artistic direction.
  • Maintained availability for lengthy rehearsals, wardrobe fittings and extensive travel.
  • Leveraged skill in tone and body language to convey character traits.
  • Kept audience engaged and entertained, embodying character's emotion and motivation.
  • Worked closely with other crew members to execute seamless performances.
  • Listened to director's notes and incorporated feedback or instructions into performance.

STUDENT LIFE ADMINISTRATIVE ASSISTANT

Oklahoma City University
Oklahoma City
08.2010 - 05.2011
  • Processed correspondence, documents and reports to support clerical staff.
  • Answered incoming calls and directed messages to correct party.
  • Assisted teams to prepare proposals for new business.
  • Planned events based on departmental needs and personal requests.

FLOOR FACILITATOR/ SCIENCE

Science Museum Oklahoma
Oklahoma City
10.2008 - 10.2009
  • Assisted with installing and dismantling various exhibits.
  • Planned and rearranged schedules and itineraries based on guest needs.
  • Participated in seminars and additional training to expand knowledge and skills.
  • Maintained good working relationship with co-workers and management.
  • Supported students' academic progress by providing one-on-one attention to help guide learning and comprehension.
  • Led small groups in planned activities, projects and reading lessons.

CUSTOMER SERVICE PHONE TECH SPECIALIST

Alorica, Inc
Tulsa
06.2007 - 08.2007
  • Applied customer feedback to improve service and repair quality.
  • Worked to determine cause of product malfunctions.
  • Managed time by prioritizing workload and juggling multiple tasks simultaneously.
  • Made informed decisions under stressful circumstances.

SALES ASSOCIATE

Gap, Inc
Tulsa
12.2006 - 02.2007
  • Assisted with fitting room flow by monitoring product movements and offering additional sizes.
  • Checked hanging racks and shelving regularly to locate misplaced items.
  • Organized displays and replenished stock to maintain attractive clothing merchandise.
  • Approached customers in department to offer assistance with locating and selecting merchandise.

SHIFT SUPERVISOR

Coldstone Creamery
Tulsa
05.2005 - 10.2006
  • Maintained adequate prepped product for shifts by putting low-running items on order.
  • Completed accurate daily shift paperwork using POS system for drawer closeout.
  • Completed opening and closing duties utilizing appropriate checklists.
  • Built and maintained positive relationships with supervisors, co-workers and guests.
  • Supervised team members to deliver good guest service, product quality and proper food handling.

Education

BACHELOR OF FINE ARTS - ACTING

Oklahoma City University
Oklahoma City, OK
05.2011

High school or equivalent -

Booker T. Washington H.S
Tulsa, OK
05.2007

Skills

  • Detail Oriented
  • Operations management
  • Training and development
  • Budgeting and cost control
  • Team building and leadership
  • Systems implementation
  • Inventory control
  • Customer service
  • Time management
  • Deliver records
  • Creative thinking
  • Research
  • Analytical thinking
  • Task prioritization
  • Customer relations
  • Multitasking
  • Sort mail
  • Load trucks
  • Problem-solving
  • Shipping processes
  • Mail distribution
  • Safe driving
  • Delivery logistics
  • Customer relationship management

Languages

  • English, Native
  • French, Conversational

References

References available upon request.

Timeline

Rideshare Driver

Alto
05.2025 - 08.2025

Courier

Federal Express
08.2022 - 03.2025

Budtender

MedMen
01.2019 - 06.2020

BUSINESS OWNER/COURIER

BGray Deliveries LLC
12.2015 - 08.2022

PSE MAIL PROCESSING CLERK

United States Postal Service
05.2014 - 09.2015

BARISTA

Starbucks Coffee
02.2013 - 12.2018

SALES CONSULTANT/PROJECT TEAM MEMBER

Best Buy
02.2013 - 05.2014

TEAM MEMBER

Another Time Ice Cream Parlor
04.2012 - 12.2012

COMPANY APPRENTICE

Commonweal Theatre Company
05.2011 - 05.2012

STUDENT LIFE ADMINISTRATIVE ASSISTANT

Oklahoma City University
08.2010 - 05.2011

FLOOR FACILITATOR/ SCIENCE

Science Museum Oklahoma
10.2008 - 10.2009

CUSTOMER SERVICE PHONE TECH SPECIALIST

Alorica, Inc
06.2007 - 08.2007

SALES ASSOCIATE

Gap, Inc
12.2006 - 02.2007

SHIFT SUPERVISOR

Coldstone Creamery
05.2005 - 10.2006

BACHELOR OF FINE ARTS - ACTING

Oklahoma City University

High school or equivalent -

Booker T. Washington H.S

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