Brandon Gillett
Claremont
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Commercial Partition Tech
Black Scale Construction
12.2024 - Current
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
WRKSHP FINGERBOARDS
Self-employeed
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Reduced material waste by optimizing cutting techniques and resource allocation.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced product quality by maintaining proper calibration of woodworking tools and equipment.
- Increased production efficiency by implementing effective time management strategies and prioritizing tasks.
- Enhanced client satisfaction by delivering high-quality custom woodworking projects tailored to individual needs.
- Streamlined production processes for increased efficiency and faster project completion times.
- Developed strong relationships with suppliers, ensuring access to premium materials at competitive prices.
- Implemented quality control measures, consistently producing superior workmanship that exceeded client expectations.
- Managed multiple projects simultaneously, effectively prioritizing tasks to meet deadlines without compromising quality.
- Increased repeat clientele through exceptional customer service and ongoing communication during project phases.
Video Editor/Videographer
Independent Contractor
11.2022 - Current
- Enhanced video quality by applying color correction, grading, and special effects techniques.
- Streamlined the editing process for faster turnaround times by utilizing advanced software tools.
- Collaborated with production teams to ensure cohesive storytelling and visual continuity across multiple projects.
- Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
- Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
- Developed creative solutions for complex editing challenges, enhancing the overall narrative impact of videos.
- Reduced project completion time by implementing efficient workflows and prioritizing tasks effectively.
- Maintained organized digital archives of raw footage, final edits, and other assets for easy access and retrieval.
- Designed custom graphics and animations to enhance visual storytelling in video productions.
Courier Runner
Kendall Gkikas & Mitchell, LLP
08.2020 - Current
- Improved delivery efficiency by optimizing route planning and time management strategies.
- Enhanced customer satisfaction by consistently meeting deadlines for urgent deliveries.
- Maintained excellent communication with dispatchers, ensuring smooth coordination of pickups and dropoffs.
- Ensured packages were handled with care, minimizing damages and loss during transit.
- Managed accurate record-keeping of all delivery logs, ensuring timely completion of required paperwork.
- Developed strong relationships with clients through courteous and professional interactions during pickups and deliveries.
- Navigated challenging weather conditions safely, ensuring timely delivery of crucial items without accidents or delays.
- Continually upheld a clean driving record by adhering to traffic laws and safe driving practices.
Lens Technician
Panoptx/7Eye
01.2017 - 03.2020
- Enhanced lens production by implementing efficient assembly techniques and procedures.
- Maintained accurate inventory records to ensure sufficient supplies for uninterrupted production.
- Trained new employees on proper lens manufacturing techniques, resulting in higher overall team efficiency.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal performance.
- Improved customer satisfaction ratings with timely delivery of high-quality lenses and prompt communication.
- Reduced error rates in lens manufacturing by conducting thorough quality control inspections.
Warranty Services
Oakley Inc.
09.2016 - 01.2017
- Make inbound and outbound phone calls with customers
- Completed warranty services and submitted required paperwork.
- Completed customer orders and warranty services according to manufacturer specifications.
Customer Service Manager
Wal-Mart Neighborhood Market
01.2015 - 09.2015
- Operated cash register to process customer transactions.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Customer Service/Live Agent
Data Exchange
01.2014 - 01.2015
- Answering phones and data entry.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Customer Service
Oakley Inc.
01.2010 - 10.2013
- Increased customer service success rates by quickly resolving issues.
- Coached call center staff through challenging customer service issues.
- Maintained high level of customer service through friendly and polite demeanor.
- Developed customer service processes to improve customer satisfaction.
- Promoted company brand and unique offerings through personalized customer service.
- Streamlined data entry processes for increased efficiency and reduced errors.
Maintenance Worker
Bjd Resourcing
03.2009 - 01.2010
- River/Canal maintenance in various cities.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
- Reduced downtime by quickly identifying and resolving mechanical issues in a timely manner.
Assembly Line
Airfayre Torrance
01.2008 - 01.2009
- Food packing and truck loading.
Clerk
Viatron System
06.2006 - 01.2008
- Data entry, document preparation, and transport.
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
High School Diploma -
Hamilton High School
Skills
- Workplace Safety
- Power Tools Operation
- Final Cut Pro
- Heavy lifting
- Photoshop
- Media Relations
- Networking
- Creative Direction
- Digital Marketing
- Social Media Savvy
- Customer Service/Call Center Experience
- GPS Systems/Local Routes
Timeline
Commercial Partition Tech
Black Scale Construction
12.2024 - Current
WRKSHP FINGERBOARDS
Self-employeed
10.2023 - Current
Video Editor/Videographer
Independent Contractor
11.2022 - Current
Courier Runner
Kendall Gkikas & Mitchell, LLP
08.2020 - Current
Lens Technician
Panoptx/7Eye
01.2017 - 03.2020
Warranty Services
Oakley Inc.
09.2016 - 01.2017
Customer Service Manager
Wal-Mart Neighborhood Market
01.2015 - 09.2015
Customer Service/Live Agent
Data Exchange
01.2014 - 01.2015
Customer Service
Oakley Inc.
01.2010 - 10.2013
Maintenance Worker
Bjd Resourcing
03.2009 - 01.2010
Assembly Line
Airfayre Torrance
01.2008 - 01.2009
Clerk
Viatron System
06.2006 - 01.2008
High School Diploma -
Hamilton High School
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