Brandon Giacomin-Felbel
Summary
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Overview
7
7
years of professional experience
Work History
Lead Hand of Assembly
CEGEN GREEN Environmental
12.2021 - 08.2022
- Led a team of six in safe assembly with power tools
- Managed Tele-Handler, Overhead Crane
- Ensured safety compliance, read blueprints
- Trained and coordinated team members
- Specialized in metal solutions for noise mitigation.
Laborer
Scott Springfield Manufacturing
02.2021 - 03.2022
- Operated power tools safely, specialized in HVAC construction
- Proficient in cleaning, soldering, and plumbing
- Expertise in cutting, shaping, and assembling metal materials.
Shipper and Receiver
Prinoth Snow Groomers
02.2019 - 01.2021
- Managed packing and shipping with 2 years of forklift experience
- Handled receiving, stocking, and oversaw warehouse organization
- Proficient in inventory management and dispatching courier pickups.
Alarm Monitoring Agent
ADT Canada
10.2018 - 02.2019
- Dispatched emergency calls, provided tech support
- Handled customer service in distress situations
- Swiftly managed information in high-stress environments.
Call Center Agent
Surecall
08.2017 - 06.2018
- Dispatched emergency calls, provided tech support
- Processed payments, managed accounts
- Experienced with Infinity, Outlook, and messaging systems.
Customer Solutions Expert
Shaw Communications
01.2016 - 07.2017
- Sold cable services, managed accounts
- Handled account management, provided customer service.
Education
High School Diploma -
Bishop McNally High School
Calgary, ABSkills
- In-depth understanding of computer systems, hardware, and software
- Customer Service, Technical Support, and Sales expertise
- Learning Powershell and Azure Logic Apps
- Mild knowledge of Linux OS
- Class 5 Operator’s License
- Safety Procedures
- Team Member Training
- Call Center Operations
- Issue Resolution
- Problem-Solving Skills
Timeline
Lead Hand of Assembly
CEGEN GREEN Environmental
12.2021 - 08.2022
Laborer
Scott Springfield Manufacturing
02.2021 - 03.2022
Shipper and Receiver
Prinoth Snow Groomers
02.2019 - 01.2021
Alarm Monitoring Agent
ADT Canada
10.2018 - 02.2019
Call Center Agent
Surecall
08.2017 - 06.2018
Customer Solutions Expert
Shaw Communications
01.2016 - 07.2017
High School Diploma -
Bishop McNally High School
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