Brandon Gardner
Buena Park
Summary
Motivated and reliable professional with experience in customer service, retail sales, and behavioral support. Proven ability to assist customers, meet sales goals, and provide positive client care in fast-paced environments. Skilled in communication, problem-solving, and teamwork while maintaining high service standards. Dedicated to creating positive customer experiences and supporting team success.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Behavior Technician
hearts of aba
Stanton
12.2025 - Current
- Implemented behavior intervention plans under the supervision of a Board Certified Behavior Analyst (BCBA).
- Worked one-on-one with clients to support skill development, communication, and positive behavior strategies.
- Collected and recorded behavioral data to track client progress and treatment effectiveness.
- Assisted clients in developing daily living, social, and communication skills.
- Used positive reinforcement and evidence-based techniques from Applied Behavior Analysis (ABA).
- Communicated client progress and concerns with supervisors and caregivers.
Sales Representative
Fenix Consulting Group
Orange
05.2025 - 10.2025
- Assisted customers in selecting wireless plans, smartphones, and accessories based on their needs.
- Explained product features, pricing, and promotions to increase sales and customer satisfaction.
- Met or exceeded monthly sales goals for devices, service plans, and add-on products.
- Activated new lines, processed upgrades, and managed customer accounts.
- Resolved customer questions related to billing, service plans, and device functionality.
- Maintained knowledge of current promotions, products, and wireless technology.
Service Deli Clerk
Stater Bros
Buena Park
07.2024 - 02.2025
- Prepared and served deli foods including sliced meats, cheeses, and hot food items.
- Provided friendly customer service while assisting customers with orders and product recommendations.
- Operated deli equipment such as slicers, scales, and packaging machines safely.
- Maintained food safety and sanitation standards by cleaning work areas and properly storing products.
- Restocked deli displays and ensured products were fresh and well presented.
- Handled customer transactions and weighed products accurately.
Courtesy Clerk
Stater Bros
Buena Park
06.2023 - 07.2024
- Bagged groceries efficiently while ensuring fragile items were handled properly.
- Assisted customers by carrying groceries to their vehicles and providing friendly service.
- Maintained store cleanliness by collecting carts, cleaning spills, and organizing bagging areas.
- Helped cashiers keep checkout lines moving quickly during busy hours.
- Returned unwanted items to shelves and kept products organized.
- Provided excellent customer service and answered basic customer questions.
Education
Kennedy High School
La Palma, CASkills
- Customer Service
Customer Communication
Problem Solving
Conflict Resolution
Client Support
Active Listening
Sales & Upselling
Product Knowledge
Meeting Sales Targets
Retail Operations
Point-of-Sale (POS) Systems
Cash Handling
Merchandising & Product Display
Food Preparation
Food Safety & Sanitation
Inventory Restocking
Equipment Operation (Deli Slicer, Scales)
Store Organization & Cleanliness
Order Preparation
Behavior Intervention Implementation
Data Collection & Documentation
One-on-One Client Support
Behavior Management Strategies
Positive Reinforcement Techniques
Experience with Applied Behavior Analysis
Teamwork & Collaboration
Time Management
Attention to Detail
Adaptability
Multitasking
Professional Communication
Timeline
Behavior Technician
hearts of aba
12.2025 - Current
Sales Representative
Fenix Consulting Group
05.2025 - 10.2025
Service Deli Clerk
Stater Bros
07.2024 - 02.2025
Courtesy Clerk
Stater Bros
06.2023 - 07.2024
Kennedy High School