Open To Work
Brandon Garcia
Downey
Work Preference
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in both supervised and unsupervised environments while quickly mastering new skills. Recognized for exceptional organizational skills and delivering outstanding client service. Seeking a role that values dedication and hard work.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bell Apartments
Bell
01.2014 - Current
- Oversaw leasing processes, including application reviews and tenant orientations, ensuring compliance.
- Assisted in drafting rental agreements and managing financial transactions, ensuring compliance and accuracy.
- Responded promptly to resident inquiries, resolving issues to increase overall satisfaction.
- Coordinated maintenance requests and scheduled service appointments, improving response time for residents.
- Maintained accurate records of tenant information and property management systems.
- Communicated with renters to document unit-related issues clearly.
- Maintained professionalism during stressful situations, diffusing tensions successfully.
Internship
Long Beach Bar Foundation
08.2018 - 10.2018
- Delivered exceptional service in face-to-face interactions and phone conversations, fostering positive customer relationships.
- Resolved customer issues with knowledgeable and friendly service, contributing to improved satisfaction.
- Prioritized and organized tasks to meet service goals and support team efficiency.
- Conducted comprehensive research and data analysis to support strategic planning efforts.
Education
Paralegal Certification - Paralegal Studies
Downey Adult School
Downey, CA07-2025
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2022
Bachelor of Arts - Criminal Justice
California State University Long Beach
Long Beach, CA12-2018
Skills
- Project management expertise
- Customer service excellence
- Regulatory compliance
- Data analysis techniques
- Microsoft Office proficiency
- Record keeping accuracy
- Scheduling efficiency
- Bilingual communication
- Customer relations
- Customer satisfaction
- Conflict resolution
- Problem-solving abilities
- Administrative support
- Office administration
- Adaptability and quick learning
- Professional demeanor
Communication
Set up payment programs for renters and establish a system for renters to list any grievances to establish a timetable for potential repairs and the priority of their issue to resolve it in the most efficient way possible.
Leadership
Lead in creating a presentation for the Board of Committees for the Long Beach Bar Foundation to illustrate the effectiveness of its programs.
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Paralegal Certification
Timeline
Internship
Long Beach Bar Foundation
08.2018 - 10.2018
Assistant Manager
Bell Apartments
01.2014 - Current
Paralegal Certification - Paralegal Studies
Downey Adult School
Bachelor of Arts - Psychology
Southern New Hampshire University
Bachelor of Arts - Criminal Justice
California State University Long Beach