Brandon Filipchuk
Calgary,AB
Summary
Dynamic individual with hands-on experience in Daimler and Daimler associated product lines and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Back Counter Parts Lead Hand
RJames Management Group Ltd.
Calgary, AB
10.2021 - Current
- Head Trainer
- General Process creator
- Dealer groups technical support when someone needs clarity or guidance on what part to look up they come to me for guidance.
- Back counter lead hand, I assist the service department in eliminating downtime by selling parts to get trucks back on the road
- Work with salesmen to help rig out new trucks with stainless and chrome add on's to installing PTOs and Pumps.
- Watching our pricing and making sure we are getting the best deal to make sure are making the most profit.
Parts Manager
RJames Management Group Ltd.
Red Deer, AB
08.2019 - 10.2021
- Rearranged parts department to better serve changing trends and keep workspaces organized.Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Provided timely, insightful and accurate reports to upper management.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
Assistant Parts Manager
RJames Management Group Ltd.
Calgary, AB
08.2018 - 08.2019
- Oversaw the department and worked with Outside salesmen to increase growth
- Built processes to better streamline business and increase efficiency.
- General Trainer for new hires
Back Counter Parts Lead Hand
RJames Management Group Ltd.
Calgary, AB
05.2015 - 08.2018
- Oversaw the general flow of the back counter.
- Did all major engine quotes, CVIP inspections, large over the top quoting for service.
- Worked directly with the shop foreman to procure parts quickly to help increase throughput in the shop.
Parts Technician
New West Truck Centres
Calgary, AB
03.2011 - 05.2015
- Cores and warranty to understand the how parts department functions and what parts look like.
- Worked back counter to understand flow and demand.
- Front counter sales to work with customers and learnt to ask the right questions to sell the right parts the first time.
- Worked the call center to learn how to manage time wisely and be a driving force for sales.
- New Truck Sales add on's. I gained the understanding of where a dealership starts and how service and parts help sell the business to be a driving force for more new truck sales.
Education
Okanagan Mission Secondary
Kelowna, BC2007
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Organizational Skills
- Active Listening
- Computer Proficiency
- Task Prioritization
- Professionalism
- Inventory Control
- Continuous Improvement
- Problem-solving aptitude
- Process Improvement
Languages
English
Timeline
Back Counter Parts Lead Hand
RJames Management Group Ltd.
10.2021 - Current
Parts Manager
RJames Management Group Ltd.
08.2019 - 10.2021
Assistant Parts Manager
RJames Management Group Ltd.
08.2018 - 08.2019
Back Counter Parts Lead Hand
RJames Management Group Ltd.
05.2015 - 08.2018
Parts Technician
New West Truck Centres
03.2011 - 05.2015
Okanagan Mission Secondary