Brandon Filipchuk
Calgary,AB
Summary
Dynamic individual with hands-on experience in Daimler and Daimler associated product lines and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
Work History
Back Counter Parts Lead Hand
RJames Management Group Ltd.
10.2021 - Current
- Head Trainer
- General Process creator
- Dealer groups technical support when someone needs clarity or guidance on what part to look up they come to me for guidance.
- Back counter lead hand, I assist the service department in eliminating downtime by selling parts to get trucks back on the road
- Work with salesmen to help rig out new trucks with stainless and chrome add on's to installing PTOs and Pumps.
- Watching our pricing and making sure we are getting the best deal to make sure are making the most profit.
Parts Manager
RJames Management Group Ltd.
08.2019 - 10.2021
- Rearranged parts department to better serve changing trends and keep workspaces organized.Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Provided timely, insightful and accurate reports to upper management.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
Assistant Parts Manager
RJames Management Group Ltd.
08.2018 - 08.2019
- Oversaw the department and worked with Outside salesmen to increase growth
- Built processes to better streamline business and increase efficiency.
- General Trainer for new hires
Back Counter Parts Lead Hand
RJames Management Group Ltd.
05.2015 - 08.2018
- Oversaw the general flow of the back counter.
- Did all major engine quotes, CVIP inspections, large over the top quoting for service.
- Worked directly with the shop foreman to procure parts quickly to help increase throughput in the shop.
Parts Technician
New West Truck Centres
03.2011 - 05.2015
- Cores and warranty to understand the how parts department functions and what parts look like.
- Worked back counter to understand flow and demand.
- Front counter sales to work with customers and learnt to ask the right questions to sell the right parts the first time.
- Worked the call center to learn how to manage time wisely and be a driving force for sales.
- New Truck Sales add on's. I gained the understanding of where a dealership starts and how service and parts help sell the business to be a driving force for more new truck sales.
Education
Okanagan Mission Secondary
Kelowna, BC2007
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Reliability
- Organizational Skills
- Active Listening
- Computer Proficiency
- Task Prioritization
- Professionalism
- Inventory Control
- Continuous Improvement
- Problem-solving aptitude
- Process Improvement
Languages
English
Timeline
Back Counter Parts Lead Hand
RJames Management Group Ltd.
10.2021 - Current
Parts Manager
RJames Management Group Ltd.
08.2019 - 10.2021
Assistant Parts Manager
RJames Management Group Ltd.
08.2018 - 08.2019
Back Counter Parts Lead Hand
RJames Management Group Ltd.
05.2015 - 08.2018
Parts Technician
New West Truck Centres
03.2011 - 05.2015
Okanagan Mission Secondary