Brandon Estrada
Milpitas,CA
Summary
I am a detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
With many years in the service industry I have crafted and improved my ability for Customer Service and People Skills to bring an Energetic and Exceptional Atmosphere to the workplace.
Overview
6
6
years of professional experience
Work History
Security Officer
Redemption Church
03.2018 - 09.2019
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Fast Food Worker
In-N-Out Burger
01.2020 - 01.2021
- Worked During Covid
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
Barista
Starbucks
02.2020 - 02.2021
- Worked During Covid
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Delivery Driver
Alsco Uniforms
02.2021 - 08.2023
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Barista
Starbucks
09.2023 - Current
- Same As Before. Currently in position to become a Barista Trainer for the Morning Shifts
Education
High School Diploma -
Milpitas High School
Milpitas, CA06.2012
Skills
Time Management
Customer Service
Communication
Detail Oriented
Problem Solving
Report Writing
Document Management
Escort/Delivery Experience
Timeline
Barista
Starbucks
09.2023 - Current
Delivery Driver
Alsco Uniforms
02.2021 - 08.2023
Barista
Starbucks
02.2020 - 02.2021
Fast Food Worker
In-N-Out Burger
01.2020 - 01.2021
Security Officer
Redemption Church
03.2018 - 09.2019
High School Diploma -
Milpitas High School
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