Brandon Dufault
Winnipeg
Summary
Professional with strong background in corrections, prepared for impactful service in demanding environment. Proven ability to foster team collaboration and adapt to changing needs, ensuring smooth operations and safety. Skilled in conflict resolution, crisis management, and maintaining high standards of discipline and security. Trusted by colleagues and leaders alike for reliability and focus on achieving results.
Overview
14
14
years of professional experience
Work History
Federal Correctional Officer
Correctional Service Of Canada
01.2019 - Current
- Implemented effective contraband control measures by conducting thorough searches of cells, common areas, and inmate belongings on a routine basis.
- Maintained a safe and secure environment for both staff and inmates through diligent observation and enforcement of institutional policies.
- Developed strong rapport with inmates through respectful communication, leading to increased cooperation during daily tasks and activities.
- Processed new inmates into the facility, ensuring accurate documentation and adherence to intake procedures.
- Contributed to the overall success of the correctional institution by performing administrative duties such as record-keeping, documentation, and report writing related to daily operations.
- Reduced instances of violence within the facility by implementing conflict resolution techniques and promoting positive communication among inmates.
Building Servicer
City of Winnipeg
01.2015 - 01.2019
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Increased team productivity with effective communication and collaboration strategies.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
Fiber Optics Technician/Splicer
Unified Systems Group
01.2014 - 01.2015
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Concession
MTS Centre
01.2011 - 01.2014
- Ensured compliance with all health and safety regulations, maintaining a clean and safe environment for customers and employees.
- Managed inventory for optimal stock levels, reducing waste and ensuring availability of popular items.
- Supervised numerous employees during 8 hour shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Concession
Ovation Food
01.2011 - 01.2014
- Ensured compliance with all health and safety regulations, maintaining a clean and safe environment for customers and employees.
- Managed inventory for optimal stock levels, reducing waste and ensuring availability of popular items.
- Stocked and faced concession items.
- Coordinated concession team, food preparation, and storeroom operations.
Education
Diploma - Criminal Justice and Public Safety
Red River College
Winnipeg, MB10-2025
High school diploma -
Dakota Collegiate
Winnipeg, MB06-2013
Skills
Communication
- Adaptability
- Problem Solving
- Critical Thinking
- Professionalism
- Growth Mindset
- Attention To Detail
- Time Management
Languages
English
Full Professional
Timeline
Federal Correctional Officer
Correctional Service Of Canada
01.2019 - Current
Building Servicer
City of Winnipeg
01.2015 - 01.2019
Fiber Optics Technician/Splicer
Unified Systems Group
01.2014 - 01.2015
Concession
MTS Centre
01.2011 - 01.2014
Concession
Ovation Food
01.2011 - 01.2014
Diploma - Criminal Justice and Public Safety
Red River College
High school diploma -
Dakota Collegiate