Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Brandon Duck

Brandon Duck

Vista

Summary

As my track record shows, I have been able to adjust my set of skills to any role put in front of me. I thrive off of new challenges, and am extremely flexible. When given a role, I like to tackle all responsibilities efficiently and take on more responsibility as soon as possible. I understand the importance of working as a team, and want to express that by taking the load off my teammates shoulders as soon as I can.

Overview

4
4
years of professional experience

Work History

Sales Initiatives Coordinator

Callaway Golf
03.2023 - Current
  • Manage sales programs and initiatives for green grass and corporate accounts.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Prepared and presented sales reports and customer profiles to upper management.
  • Collaborated with sales and marketing teams to create and execute promotional campaigns.

Customer Service Manager /Inside Sales Team Lead

HONMA
12.2020 - Current
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Assessed customer account information to determine current issues and potential solutions.
  • Collaborated with marketing and development departments for effective sales.
  • Communicated with repeat customers to build long-term relationships.

Event Manager

Rocktape
10.2019 - 04.2021
  • Prepared, monitored, and maintained event budgets.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Attended and participated in industry events.
  • Selected event materials which aligned with clients' requests and vision.
  • Assessed event success and identified improvement areas through client feedback.

Education

Bachelor of Arts - International Relations And Affairs

California Baptist University
Riverside, CA
12.2013

Skills

  • Client relations and retention
  • Conflict resolution techniques
  • Workforce Management
  • Proficient in Excell
  • Focused on customer satisfaction
  • SAP software proficiency

Websites

Timeline

Sales Initiatives Coordinator

Callaway Golf
03.2023 - Current

Customer Service Manager /Inside Sales Team Lead

HONMA
12.2020 - Current

Event Manager

Rocktape
10.2019 - 04.2021

Bachelor of Arts - International Relations And Affairs

California Baptist University

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Brandon Duck