Brandon Du-Long

Key Responsibilities:

• Project Planning and Management: Spearheaded the planning and execution of diverse exterior construction projects, with a focus on solar projects. Developed comprehensive project plans, schedules, and budgets in alignment with client specifications and quality standards.
• Vendor and Materials Coordination: Managed relationships with vendors and suppliers to ensure timely procurement of high-quality materials and equipment. Oversaw inventory and logistics to support project timelines and efficiency.
• Quality Control and Compliance: Enforced strict adherence to internal quality standards, local building codes, and environmental regulations. Conducted thorough site inspections to ensure top workmanship and safety standards across all projects.
• Team Leadership and Development: Led a team of construction professionals and subcontractors, fostering an environment of continuous learning and development to enhance team performance and project outcomes.
• Client Relations and Communication: Served as the primary liaison between the company and its clients, offering regular updates and addressing any concerns to maintain and enhance customer satisfaction levels.

Achievements:

• Enhanced Operational Efficiency: Implemented improvements to project management processes, leading to more efficient and timely project delivery without compromising on quality or safety standards.
• Successful Completion of High-Profile Projects: Directed the successful completion of several significant solar integration projects, enhancing the company's reputation as a leader in sustainable exterior construction.
• Quality Excellence: Upheld the highest standards of quality control across all projects, resulting in heightened customer satisfaction, repeat business, and positive referrals.
• Team Growth and Development: Established a comprehensive training program for team members, contributing to increased efficiency, reduced turnover rates, and fostering a culture of excellence.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Prospected new clientele through networking, cold calling, canvassing and referrals.
• Drove new business development through qualifying leads, building relationships and executing strategic sales.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Managed sales cycle from first contact to established customer sale and maintained solid customer base.
• Presented key decision-makers with new and updated account strategies.
• Presented product concepts and offerings to clients based on established specifications and preferences.
• Delivered services to clients to secure additional business and grow revenue streams.

• Worked to build relationships with customers and built potential for additional sales.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Engaged customers in social conversations to create pleasant and easy dining experience.
• Networked within community to build and nurture successful relationships with new and long-term customers.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team ability and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Developed and maintained relationships with customers and suppliers through account development.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.