Brandon Desmarais
Calgary,AB
Summary
Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Woody's RV World
01.2024 - 04.2024
- Assisted customers in understanding their needs and preferences, guiding them through the selection of the perfect RV for their lifestyle
- Facilitated exceptional customer service by addressing inquiries, demonstrating RV features, and aiding in financing options
- Enhanced buyer relationships by ensuring a positive experience from initial contact to final purchase.
Installer
Alberta Tent & Awning
11.2023 - 01.2024
- Installed a variety of awnings for commercial and residential clients, ensuring precision and quality
- Maintained clean and well-organized equipment for smooth and safe operations
- Supported the workshop team in crafting custom awnings, contributing to the production of high-quality products.
Sales Representative
TELUS Corporate
05.2021 - 07.2023
- Promoted and sold products to new and existing clients using solution selling techniques, achieving a 15% increase in sales
- Conducted comprehensive needs and cost-benefit analysis for clients, enhancing client satisfaction
- Built and maintained positive business relationships with clients through extensive follow-up
- Managed inventory, merchandising, and store cleanliness to optimize daily operations
- Provided management with detailed reports on customer needs, potential new products, and competitive activities.
Product Advisor
Microsoft Canada
08.2016 - 03.2021
- Organized and facilitated educational workshops for children, teachers, and adults, enhancing their digital skills with Microsoft Office applications
- Conducted successful sales calls to small and medium businesses and educational institutions, increasing Microsoft Office license sales by 20%
- Utilized effective communication and persuasion skills to address client needs and highlight product value
- Managed a high volume of outbound calls, consistently exceeding sales targets
- Cultivated strong relationships with clients through personalized follow-up and exceptional customer service.
Skills
- Sales and Customer Service
- Conflict Resolution
- Leadership and Team Building
- Relationship Management
- Product Demonstration
- Workshop Facilitation
- High-Volume Call Management
- Merchandising
Timeline
Sales Consultant
Woody's RV World
01.2024 - 04.2024
Installer
Alberta Tent & Awning
11.2023 - 01.2024
Sales Representative
TELUS Corporate
05.2021 - 07.2023
Product Advisor
Microsoft Canada
08.2016 - 03.2021
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