Brandon Da Silva
Toronto,Canada
Summary
Dedicated professional with over 10 years of experience in customer service and labor-intensive roles. Committed to leveraging expertise to enhance operational efficiency and deliver exceptional results. Strong work ethic and reliability ensure all tasks are completed effectively and on time. Eager to contribute positively to team objectives and uphold high standards of performance.
Overview
1
1
Certification
1
1
year of post-secondary education
17
17
years of professional experience
Work History
Service Driver
Super Save Group
01.2024 - Current
- Delivered, removed, and serviced portable toilets and washroom trailers at customer sites to ensure customer satisfaction and compliance.
- Cleaned and disinfected portable toilets and washroom trailers, ensuring adherence to health regulations and maintaining service quality.
- Conducted thorough pre-trip inspections of company vehicles, identifying and addressing safety or mechanical concerns before operation.
- Operate company trucks safely and in accordance with required procedures and regulations.
- Interact with customers, supervisors and coworkers professionally
Driver/ Supervisor
Metro Supply Chain
01.2020 - 01.2024
- Delivered and removed appliances from customer homes.
- Installed various home appliances in customer residences.
- Maintained and repaired dishwashers, stoves, and fridges to ensure optimal performance.
- Maintenance and repair of appliances such as dishwashers, stoves and fridges
- Managed payroll operations for employees.
Supervisor
CAA Road Assistance
01.2015 - 01.2020
- Supervised employees to ensure effective teamwork. and ensure quick responses and time management are met
- Navigated challenging situations while assisting customers. Assisted in a positive outcome
- Oversaw team performance to enhance teamwork and improve time management.
Cashier
McDonalds
01.2010 - 01.2015
- Facilitated positive customer experiences through attentive service and support
- Attended to customer orders, accurately inputting them into the computer system
- Maintained tills and bank drops with high accuracy.
- Provided and organized customer receipts for efficient record-keeping.
- Worked in a fast-paced setting, managing multiple tasks simultaneously.
- Exercised patience while resolving customer conflicts to ensure satisfaction
- Maintain cleanliness of the front restaurant area
Education
Mechanics and Auto Technician
Centennial College
Toronto, ON 02.2014 - 06.2015
OSSD Diploma -
Blessed Pope John Paul II
Skills
- Team collaboration
- Sanitize service equipment
- Vehicle inspection
- Route planning
- Portable sanitation
- Vehicle maintenance
- Exceptional customer service
- Team player
Personal Information
Driving License: Valid Ontario DZ driver's Licence with Air Brake (Z) Endorsement
Certification
Valid Ontario DZ driver's Licence with Air Brake (Z) Endorsement, Safety-focused and regulation-compliant driver, Knowledge of commercial vehicle safety regulations, Auto technician Apprentice
CUST
Driving License: Valid Ontario DZ driver's Licence with Air Brake (Z) Endorsement
Timeline
Service Driver
Super Save Group
01.2024 - Current
Driver/ Supervisor
Metro Supply Chain
01.2020 - 01.2024
Supervisor
CAA Road Assistance
01.2015 - 01.2020
Mechanics and Auto Technician
Centennial College
02.2014 - 06.2015
Cashier
McDonalds
01.2010 - 01.2015
OSSD Diploma -
Blessed Pope John Paul II