Summary
Overview
Work History
Skills
Timeline
Generic

Brandon Bond

Palo Alto

Summary

I excel in strategic planning and customer service, demonstrated at Extreme Oil Change ,Bond Beverage and Event Company also All Around Installations. My expertise in improving customer satisfaction and implementing time-saving measures has consistently met employers targets. Skilled in decision-making and problem-solving, I've achieved notable success in enhancing operational efficiency and service quality.

Overview

17
17
years of professional experience

Work History

Owner/ Operator

All Around Installations Llc
02.2020 - 09.2023
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Operated with safety and skill to avoid accidents and delays.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and offered solutions and maintain excellent customer service.

Owner/ Operator

Bond Beverage and Event Company
04.2020 - 08.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Manager of Operations

Extreme Oil Change
05.2006 - 11.2013
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Managed vendor relationships to secure favorable terms and ensure consistent supply chain.

Skills

  • Operations management
  • Documentation and reporting
  • Strong work ethic
  • Decision-making
  • Dependable and reliable
  • Customer service
  • Customer-oriented

Timeline

Owner/ Operator

Bond Beverage and Event Company
04.2020 - 08.2023

Owner/ Operator

All Around Installations Llc
02.2020 - 09.2023

Manager of Operations

Extreme Oil Change
05.2006 - 11.2013

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Brandon Bond