Summary
Overview
Work History
Skills
Certification
Websites
Affiliations
References
Timeline
Generic

BRANDON BENNETT

San Jose

Summary

Dynamic Event Coordinator and People Operations Manager with a proven track record at Yeti and Apple excelling in team building and event planning. Expert in conducting training needs analysis and fostering cross-functional collaboration, I drive employee engagement and satisfaction, ensuring seamless onboarding and innovative solutions that enhance organizational success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Event Coordinator /People Operations Manager

Yeti
San Jose
01.2025 - Current
  • Devised strategies to orientate, train and direct staff to achieve corporate objectives.
  • Provided guidance to managers regarding best practices in recruiting, hiring, training, coaching, and development of staff members.
  • Evaluated employee performance through regular reviews and provided feedback on areas of improvement.
  • Managed employee relations issues such as grievances, complaints, or disputes.
  • Conducted exit interviews to gain insight into why employees are leaving the company.
  • Developed and implemented an employee onboarding program to ensure a smooth transition for new hires.
  • Recruited new employees and built relationships, driving visibility.

Onboarding Manager

Yobi - Ai Company
Los Gatos
10.2024 - Current
  • Supported sales team with product presentations and client meetings.
  • Collaborated with senior management on strategic planning for project execution.
  • Worked with cross-functional teams to develop innovative problem-solving solutions.
  • Developed automated processes for tracking and analyzing customer data.
  • Generated detailed reports on customer interactions, sales trends, and key metrics using CRM systems.

Manager - People Leader

Apple
Cupertino
11.2017 - 07.2024
  • Spearheaded the first Apple Pop-Up Shopping Experience at Apple's Worldwide Developers Conference (WWDC).
  • Managed a team of 106 employees providing daily support and mentorship to inspire productivity and increase efficiency.
  • Coordinated in-store and off-site events for 200+ employees.
  • Demonstrated ability to engage stakeholders at all levels fostering a collaborative environment that drove innovation and growth.
  • Organized employee events such as holiday parties or summer picnics for morale building purposes.

Manager

Nordstrom E-Bar
Stanford
10.2015 - 11.2017
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change and crisis situations.
  • Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving the services offered.

Assistant Manager

Starbucks
San Jose
03.2008 - 10.2015
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized workplace environment training sessions for new recruits.
  • Communicated regularly with customers to gain insights into their needs.

Skills

  • Conducting Training Needs Analysis
  • Managing Recruiting and Interviewing
  • Overseeing People and Event Management
  • Handling Vendor Relationship Management
  • Facilitating Cross-Functional Collaboration
  • Providing Coaching and Mentoring
  • Developing Proposals
  • Leading and Supervising Teams
  • Event planning
  • Team building

Certification

  • Project Manager Certification with Coursera
  • Public Relations Certification with Coursera

Websites

Affiliations

  • Provide ongoing support to the unhoused community in the local area
  • Conduct weekly sessions with youth focused on interview preparation and résumé development
  • Assist community members with job searches and interview preparation

References

References available upon request.

Timeline

Event Coordinator /People Operations Manager

Yeti
01.2025 - Current

Onboarding Manager

Yobi - Ai Company
10.2024 - Current

Manager - People Leader

Apple
11.2017 - 07.2024

Manager

Nordstrom E-Bar
10.2015 - 11.2017

Assistant Manager

Starbucks
03.2008 - 10.2015

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BRANDON BENNETT