BRANDON BENNETT
San Jose
Summary
Dynamic Event Coordinator and People Operations Manager with a proven track record at Yeti and Apple excelling in team building and event planning. Expert in conducting training needs analysis and fostering cross-functional collaboration, I drive employee engagement and satisfaction, ensuring seamless onboarding and innovative solutions that enhance organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Event Coordinator /People Operations Manager
Yeti
San Jose
01.2025 - Current
- Devised strategies to orientate, train and direct staff to achieve corporate objectives.
- Provided guidance to managers regarding best practices in recruiting, hiring, training, coaching, and development of staff members.
- Evaluated employee performance through regular reviews and provided feedback on areas of improvement.
- Managed employee relations issues such as grievances, complaints, or disputes.
- Conducted exit interviews to gain insight into why employees are leaving the company.
- Developed and implemented an employee onboarding program to ensure a smooth transition for new hires.
- Recruited new employees and built relationships, driving visibility.
Onboarding Manager
Yobi - Ai Company
Los Gatos
10.2024 - Current
- Supported sales team with product presentations and client meetings.
- Collaborated with senior management on strategic planning for project execution.
- Worked with cross-functional teams to develop innovative problem-solving solutions.
- Developed automated processes for tracking and analyzing customer data.
- Generated detailed reports on customer interactions, sales trends, and key metrics using CRM systems.
Manager - People Leader
Apple
Cupertino
11.2017 - 07.2024
- Spearheaded the first Apple Pop-Up Shopping Experience at Apple's Worldwide Developers Conference (WWDC).
- Managed a team of 106 employees providing daily support and mentorship to inspire productivity and increase efficiency.
- Coordinated in-store and off-site events for 200+ employees.
- Demonstrated ability to engage stakeholders at all levels fostering a collaborative environment that drove innovation and growth.
- Organized employee events such as holiday parties or summer picnics for morale building purposes.
Manager
Nordstrom E-Bar
Stanford
10.2015 - 11.2017
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change and crisis situations.
- Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving the services offered.
Assistant Manager
Starbucks
San Jose
03.2008 - 10.2015
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized workplace environment training sessions for new recruits.
- Communicated regularly with customers to gain insights into their needs.
Skills
- Conducting Training Needs Analysis
- Managing Recruiting and Interviewing
- Overseeing People and Event Management
- Handling Vendor Relationship Management
- Facilitating Cross-Functional Collaboration
- Providing Coaching and Mentoring
- Developing Proposals
- Leading and Supervising Teams
- Event planning
- Team building
Certification
- Project Manager Certification with Coursera
- Public Relations Certification with Coursera
Affiliations
- Provide ongoing support to the unhoused community in the local area
- Conduct weekly sessions with youth focused on interview preparation and résumé development
- Assist community members with job searches and interview preparation
References
References available upon request.
Timeline
Event Coordinator /People Operations Manager
Yeti
01.2025 - Current
Onboarding Manager
Yobi - Ai Company
10.2024 - Current
Manager - People Leader
Apple
11.2017 - 07.2024
Manager
Nordstrom E-Bar
10.2015 - 11.2017
Assistant Manager
Starbucks
03.2008 - 10.2015