Brandon Axel Ortiz

Network Administrator / Networking Chief

United States Marine Corps

Cherry Point

05.2020 - 01.2024

Managed and maintained the organization's network infrastructure, including routers, switches, firewalls, and wireless access points
Performed regular network monitoring to ensure optimal performance and troubleshoot any issues that arose
Administered user accounts and permissions on the network, ensuring appropriate access levels based on job roles
Collaborated with cross-functional teams to plan and implement network upgrades or expansions to meet growing business needs
Created documentation for network configurations, troubleshooting procedures, and standard operating procedures (SOPs)
Conducted regular backups of critical data to ensure data integrity and disaster recovery readiness
Provided technical support for end-users regarding connectivity issues, software installations, or other network-related problems
Maintained inventory of hardware assets including servers, switches, routers; coordinated repairs or replacements as needed
Configured VLANs (Virtual Local Area Networks) for improved segmentation of traffic within the organization's network infrastructure
Researched new technologies in networking to recommend improvements in efficiency or cost savings opportunities
Upgraded firmware/software versions on networking devices regularly keeping them up-to-date with latest patches/fixes
Designed disaster recovery plans for critical systems/network components ensuring minimal downtime during outages
Implemented network monitoring tools such as Nagios or SolarWinds to proactively identify and resolve issues before they impact users
Collaborated with cybersecurity team to implement security best practices, including regular vulnerability assessments and patch management
Managed Active Directory services, including user/group management, GPO (Group Policy Object) configuration, and domain controller maintenance
Performed regular audits of network infrastructure to ensure compliance with industry standards and regulatory requirements (e.g., HIPAA, PCI)
Assisted in the planning and execution of disaster recovery drills to validate the effectiveness of backup systems and procedures
Mentored junior members of the IT team on networking concepts, troubleshooting techniques, and best practices
Designed redundant networking architecture with failover mechanisms ensuring high availability of critical systems/services
Conducted periodic risk assessments on the organization's networks identifying vulnerabilities; implemented remediation plans accordingly
Broadening the development of entry-level and mid-level Network Administrators to further enhance civilian and military educational and technical accreditation.
Leader for more than 30 entry-level Network System Administrator Marines
Successfully executed the position of an Information Systems Security Officer (ISSO) whilst on deployment.
Planned and created LAN diagrams for military field operations.
Maintained accountability of all network classified material.
Maintained accountability of over 600 network items and end devices, totaling more than $50 million dollars.
Created and implemented LAN and WAN networks, as well as oversaw the logistical planning and completion of networks and end user devices for over 15 different field operations to include Platoon, Company, and Squadron level exercises.
Created unclassified and classified servers to connect to Division level networks.
Conducted and supervised the installation, configuration, operation, integration, protection, maintenance and troubleshooting of network communication systems.
Implemented the network infrastructure plan given by the Senior Systems and Network Administrator or higher.
Installed and configured standard Marine Corps workstations, servers, and peripherals.
Installed and configured electronic messaging systems.
Maintained LAN end user devices, to include installation, configuration, and troubleshooting.
Installed, maintained, and configured routers, switches, and encryption devices, to include router-switch Internet Operating Systems and TACLANE-Micro KG 175-D encryption devices.
Completed the installation, configuring and management of network systems in both stand alone and client-server environments.
Installed, configured and maintained network services for both hardware and software.
Evaluated and resolved customer information system problems for both hardware and software.
Maximized quality assurance standards and controlled downtime to meet mission targets.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Resolved customer concerns in an efficient and knowledgeable manner to promote satisfaction and loyalty.
Handled incoming and outgoing electronic mail.
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Verified data integrity and accuracy.
Assisted more than 50 customers on average, per day every 3 hours by answering questions, responding to inquiries and handling telephone or ticket requests.
Obtained documents, clearances, certificates and approvals from local, state and federal departments.

Summary

Overview

Work History

Associate Solutions Engineer / Intern

Network Administrator / Networking Chief

Education

Cyber Security Major (Current) - Ethical Hacking, Security+, Network+

Network Communications School -

High school diploma -

Skills

Certification

Languages

Websites

Accomplishments

References

Timeline

Associate Solutions Engineer / Intern

Network Administrator / Networking Chief

Cyber Security Major (Current) - Ethical Hacking, Security+, Network+

Network Communications School -

High school diploma -

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