Brandon Anderson
Sherbrooke,QC
Summary
Versatile Junior Software Developer with a track record at Global Excel Management, enhancing software performance and customer satisfaction. Skilled in SQL, web development, and fostering team collaboration. Achieved significant improvements in code maintainability and service desk efficiency, demonstrating a strong blend of technical prowess and problem-solving abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Junior Software Developer
Global Excel Management
02.2023 - 08.2023
- Optimized code readability and maintainability by utilizing best practices in coding standards and documentation.
- Developed custom features for existing applications, tailoring solutions to meet specific client needs.
- Enhanced software performance by identifying and fixing bugs through thorough testing and debugging processes.
- Participated in code reviews, ensuring adherence to established guidelines and promoting knowledge sharing among team members.
- Provided technical support to clients, resolving issues in a timely manner while maintaining strong customer relationships.
IT Service Desk Technician
Global Excel Management
05.2022 - 08.2022
- Developed knowledge base articles for common issues, enabling faster resolutions for end users.
- Boosted first-call resolution rates with thorough troubleshooting and problem-solving skills.
- Collaborated with team members to maintain consistency in service delivery and support quality.
- Managed ticketing system effectively, prioritizing tasks based on urgency and impact on business operations.
- Streamlined service desk operations for improved efficiency and response times.
Education
Bachelor of Arts - Information Technology
Bishops University
Sherbrooke12-2025
DEC - Information Technology
Champlain College
Sherbrooke, QC12-2022
Skills
- SQL proficiency
- Web development
- Programming
- RESTful services
- Learning
- Experience with many languages
Accomplishments
- Provided enhancements to existing company code that resulted in a significant boost
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Information Technology
Software
SQL
NoSQL
Javascript
C#
C
Typescript
Nodejs
CI CD
Powershell
Python
CSS/HTML
Timeline
Junior Software Developer
Global Excel Management
02.2023 - 08.2023
IT Service Desk Technician
Global Excel Management
05.2022 - 08.2022
- Information Technology
Bachelor of Arts - Information Technology
Bishops University
DEC - Information Technology
Champlain College
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