Brandon Amres
Toronto,Canada
Summary
I have Multiple years of experience and success in sales, relationship building, and account management. A graduate of Ryerson University with a Bachelor of Commerce in Business Technology Management, I am well-equipped to drive results and exceed expectations in professional settings.
Overview
7
7
years of professional experience
Work History
Account Manager
Future Foods, Otter.
09.2024 - Current
- Contacting cold leads to educate and book meeting with prospects to explore virtual restaurant brand concepts for Independent and multi-location restaurant concepts.
- Holding Virtual Demonstration meetings to showcase business offerings, setting up tailored services and closing prospects on joining a partnership.
- Handling and building a book of business to maintain a quality of service, churn mitigation, upsells and renewals of extra account features.
Account Manager
SkipTheDishes
08.2021 - 06.2024
- I provided strategic guidance to restaurants in my territory, managing a portfolio of over 300+ accounts helping top tier partners to grow and maximize their business on the app
- I worked closely with Skip partners in my territory, Creating presentations and meetings for the goal of increasing revenue, acquiring a new customer base, leveraging promotional opportunities and overcoming operational challenges
- I build and maintain relationships with independent business owners to Mitigate churn and provide training and guidence
- Managed Onboardings and ownership transition processes
- Used my photography skills to provide professional food product images for special Skip Campaigns
- I assisted with special projects and collaborated with other teams to create unique opportunities for new verticals
- Explored the use of our technology for in sports stadium ordering which is being used as a model for other projects in the organization
Business Development Account Executive
ODYSSEY Services
08.2018 - 08.2021
- Company Overview: Served as the primary Account contact for both current and prospective North American clients
- Collaborated closely with the technical team to develop customized solutions for our Multichannel, cloud-based communications platform
- Managed Lead generation efforts and developed targeted campaigns for new verticals
- Generated informative website article content to guide clients and showcase the platform's capabilities
- Served as the primary Account contact for both current and prospective North American clients
Customer Service Representative
BAASS Business Solutions
10.2017 - 01.2018
- Company Overview: Established contact with current clients to identify and capitalize on new business prospects
- Managed customer sales and support services
- Worked on promotional campaigns and managed client registrations for corporate events
- Implemented quality control initiatives to guarantee customer satisfaction and loyalty
- Established contact with current clients to identify and capitalize on new business prospects
Education
Bachelor of Commerce (B.Com.) - Business Technology Management
Ryerson University
12.2016
Skills
- Photography - Studio work, Portraits/Headshots, Restaurant Menu Images, Vehicles
- CRM software - Salesforce, Sage
- Sales Development
- Relationship Building
Timeline
Account Manager
Future Foods, Otter.
09.2024 - Current
Account Manager
SkipTheDishes
08.2021 - 06.2024
Business Development Account Executive
ODYSSEY Services
08.2018 - 08.2021
Customer Service Representative
BAASS Business Solutions
10.2017 - 01.2018
Bachelor of Commerce (B.Com.) - Business Technology Management
Ryerson University
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