Brandon Alvarado
ANAHEIM
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Intermediate Clerk
Kaiser Permanente
02.2023 - Current
- Contributed to a positive work environment by collaborating with coworkers on various projects and assignments.
- Reduced response time to customer inquiries with prompt and courteous communication via phone and email.
- Demonstrated strong attention to detail in reviewing documents for errors and inconsistencies before submission or distribution.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Urology Intermediate Clerk
Kaiser Permanente
05.2022 - 02.2023
- Safeguarded sensitive information by following strict confidentiality protocols within the workplace.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Service Representative
Kaiser Permanente
09.2011 - 05.2022
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Arts - Human Development
California State University - Long Beach
Long Beach, CA09.2021
Skills
- Time Management
- Interpersonal Skills
- Administrative Support
- Microsoft Office
Timeline
Intermediate Clerk
Kaiser Permanente
02.2023 - Current
Urology Intermediate Clerk
Kaiser Permanente
05.2022 - 02.2023
Service Representative
Kaiser Permanente
09.2011 - 05.2022
Bachelor of Arts - Human Development
California State University - Long Beach
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