Brandie Siebert
Bowmanville
Summary
Outgoing professional with a proven track record of excellence in training and development seeking to implement transferable skills to a new position. Proven to be an asset as evident through experience in various roles relating to teaching, multitasking, fostering individual growth and team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server
Three Six Kitchen
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Recognized as an asset to operations through phenomenal guest and management feedback.
Childcare Provider
Owner/Operator
09.2016 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Designed a curriculum with the objective to support individual growth and emotional well-being in a nurturing environment.
- Enhanced social interactions using effective behaviour management techniques.
- Tracked billing and yearly receipts through Excel.
- Recognized as Employee of the Year eight years in a row.
Server, Lead Trainer
The Keg Steakhouse and Bar
03.2007 - 03.2011
- Responsible for training new hires, providing guidance on restaurant standards and ensuring quality guest experiences.
- Selected to be an opening team member with the responsibility of training staff for new restaurant openings. Outstanding feedback led to a position as trainer for three new restaurants in the greater Toronto area.
- Organized and implemented training and development strategies with the management team to provide ongoing, consistent guidance and coaching for new and current employees.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adapted to diverse customer needs, providing personalized service that increased guest experiences.
Education
Bachelor Of Arts -
The University of Western Ontario
London, ONSkills
- Microsoft Office
- Patience and empathy
- Observation and assessment
- Safety awareness
- Behaviour management techniques
- Social and Emotional development
- Time management
- Coordination and teamwork
- Organizational skills
- Conflict resolution
- Documentation and reporting
Certification
Emergency First Aid & CPR
Smart Serve
Timeline
Server
Three Six Kitchen
09.2024 - Current
Childcare Provider
Owner/Operator
09.2016 - Current
Server, Lead Trainer
The Keg Steakhouse and Bar
03.2007 - 03.2011
Emergency First Aid & CPR
Smart Serve
Bachelor Of Arts -
The University of Western Ontario
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