Brandie Quijada
San Andreas
Summary
Versatile and dependable professional with experience in restaurant management and security operations, including supervisory roles. Proven ability to lead teams, maintain safety and compliance, manage high-pressure situations, and deliver excellent customer service. Strong communication, problem-solving, and decision-making skills developed through managing staff, resolving conflicts, and ensuring secure, efficient operations in fast-paced environments.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Server
Harrahs Casino
Jackson
07.2025 - 09.2025
- Provided excellent customer service to enhance guest experiences at Harrahs Casino.
- Took food and beverage orders accurately and efficiently from patrons.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Responded promptly to guest inquiries and resolved issues to ensure satisfaction.
- Monitored guest needs throughout dining experience to provide attentive service.
Front of House Manager and server
The Woodbridge Inn Steakhouse
Woodbridge
01.2025 - 08.2025
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Drove sales and add-on purchases by promoting specific item options to customers.
- Troubleshot and resolved issues with cash registers, card scanners, and printers.
- Resolved guest complaints promptly to maintain satisfaction levels.
- Managed daily front of house operations at a renowned steakhouse.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
Tribal Security
Black Oak Casino Resort
Tuolumne
06.2024 - 08.2024
- Managed daily operations and ensured compliance with company policies.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- worked with law enforcement,
- patrolled tribal land,s
- protected tribal members and assets
Court Security Officer
Persicion Security
Sonora
11.2023 - 05.2024
- Monitored court premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Assisted in screening individuals entering the facility for prohibited items.
- Responded promptly to incidents, providing support to law enforcement as needed.
- Maintained detailed logs of security activities and incidents throughout shifts.
- Collaborated with court personnel to uphold security protocols and procedures.
Mobile Patrol Officer
Securitas Security Services USA
Jackson
11.2022 - 09.2023
- Monitored surveillance systems for suspicious activities or incidents.
- Responded promptly to alarms and emergency situations as required.
- Conducted regular patrols to ensure safety and security of premises.
- Assisted in enforcing company policies and regulations effectively.
- Provided excellent customer service to clients and visitors on site.
Mobile Patrol Officer/Site Supervisor
Garda World
Tracy/Lodi CA,
01.2020 - 09.2022
- Responded promptly to alarms, disturbances, and emergencies as needed.
- Monitored surveillance equipment to detect suspicious activities or incidents.
- Conducted regular mobile patrols to ensure safety and security of assigned areas.
- Engaged with the public to provide assistance and information when required.
- Documented incidents and prepared reports for further investigation.
- Collaborated with local law enforcement during critical situations or investigations.
- Enforced laws and regulations by issuing warnings or citations when necessary.
Security Officer
G4S Secure Solutions
Stockton
02.2019 - 12.2019
- Conducted regular patrols to identify and address potential security risks.
- Monitored security systems to ensure premises remained secure and protected.
- Assisted in training new officers on safety protocols and emergency procedures.
- Responded promptly to alarms and incidents, following established protocols.
- Collaborated with law enforcement during investigations as necessary for support.
Store Associate
Jackson Rancheria Casino
Jackson
02.2017 - 02.2019
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of store displays and merchandise.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock inventory efficiently.
- Handled customer complaints and resolved issues promptly.
- Monitored stock levels and reported shortages to management.
Education
High School Diploma -
Vallecito High School
Vallecito11-2011
Some College (No Degree) - Clinical Psychology
Columbia College
Sonora, CASkills
- Scheduling management
- Staff training
- Hiring
- Promotional events
- POS system operations
- Restaurant operations
- Staff management
- Problem solving
- Written communication
- Time management
- Security expertise
- observation
Affiliations
Received the "On a Roll" academic achievement award for maintaining strong academic performance and consistent high grades during college.
Certification
ABS alcohol certified and food safe certified.
Timeline
Server
Harrahs Casino
07.2025 - 09.2025
Front of House Manager and server
The Woodbridge Inn Steakhouse
01.2025 - 08.2025
Tribal Security
Black Oak Casino Resort
06.2024 - 08.2024
Court Security Officer
Persicion Security
11.2023 - 05.2024
Mobile Patrol Officer
Securitas Security Services USA
11.2022 - 09.2023
Mobile Patrol Officer/Site Supervisor
Garda World
01.2020 - 09.2022
Security Officer
G4S Secure Solutions
02.2019 - 12.2019
Store Associate
Jackson Rancheria Casino
02.2017 - 02.2019
High School Diploma -
Vallecito High School
Some College (No Degree) - Clinical Psychology
Columbia College