Brandie Lopez
Vista
Summary
Experienced professional with a strong desire for challenging and fast-paced roles, leveraging acquired skills to drive effective results. Committed to continuous development and enthusiastic about making valuable contributions to collaborative teams. Adept at thriving in dynamic environments, constantly seeking opportunities to apply expertise and deliver impactful solutions.
Overview
23
23
years of professional experience
Work History
Community Liaison
Sea Coast Hospice and Home Health
06.2024 - 01.2025
- Outreach to referral partners
- Meet with families to give them details about hospice
- Plan and hosted events for professionals and clients
- Kept CRM updated
Community Relations Director
Westmont Town Court
02.2024 - 06.2024
- Conduct tours with potential residents
- Use my vast connections in the industry to help build the census
- Plan and host events for professionals, residents, families
- Keep CRM up to date
Sales Counselor
Brookdale Oceanside
03.2023 - 02.2024
- Scheduled tours with potential prospects and families
- Increased overall census and memory care census from 55% to 85%
- Closed sales on multiple apartments with vacancy of 365+ days each
- Proficient in CRM data input
- Insured timely and accurate information was entered for quick and reliable follow up for the sales team and ED for follow up calls
- Excelled in professional, industry and prospective resident relationships as well as organized/hosted onsite events
Patient Representative
Excel Hospice
08.2022 - 10.2022
- Provided emotional support to terminally ill patients
- Discussed hospice with families
- Assisted with contract signing
- Community involvement and interactions
- Team support
Marketing Director
Estancia Senior Living
11.2021 - 07.2022
- Successful collection of crucial paperwork and deposits before moving in date
- Hosted monthly events with network connections
- Increased Independent and Assisted Living census from 63% to 80%
- Daily check-ins on campus to make sure first impressions of building and rooms looked pristine
- Communicated with staff regarding daily events/needs.
Human Resource Assistant
Western CNC
04.2020 - 10.2021
- Managed accounts payable functions for 50+ vendors
- Handled incoming receivables, bank deposits, adjustments, postings, and reconciliations
- Managed credit card reconciliations, expense posting, receipts, fraudulent transactions, paying invoices
- Experience with Quickbooks
- Answering and directing calls
- Helped handle human resource managers with training seminars, paperwork, flyers, and pay scheduling
- Reviewed contracts of new customers
- Held training class for workers on proper use of PPE’s
Sales Manager
Silvergate Retirement Residence
06.2017 - 01.2020
- Engaged with customers to effectively build rapport and lasting relationships
- Worked with the sales team to collaboratively to reach targets, consistently meeting or exceeding personal quotas
- Established and continued relationships with prospective residents through deep discovery, tours, follow-up calls, mailings, emails, and texts
- Partnered with local professionals and community organizations while attending networking events such as health fairs and Chamber events
Marketing Director
Silvergate Retirement Residence
04.2002 - 06.2017
- Created innovative strategies to drive customer engagement
- Conducted continuous evaluations of market trends to stay current with consumers and competitors
- Managed 500+ clients in my database
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product datasheets
- Worked closely with all departments to ensure success
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability
- Arranged outings with potential clients such as lunches, excursions, and field trips
- Established Red Hat Society Club and Romeo's Club
- Kept all campaigns and marketing collateral in line with branding and focused on target consumers
- Maximize occupancy levels through direct interaction with prospective residents and their families
- I was able to get the Independent and Assisted Living build census from 70% to 100%
- Opened memory Care building with a 90% census
Education
Bachelor of Science - Sociology
Cal State San Marcos
Skills
- Exceptional Customer Service
- Effective Organizational Skills
- Flexible Problem-Solving
- Strong Verbal Skills
- Optimistic Mindset
- Experience with QuickBooks and Paylocity
Timeline
Community Liaison
Sea Coast Hospice and Home Health
06.2024 - 01.2025
Community Relations Director
Westmont Town Court
02.2024 - 06.2024
Sales Counselor
Brookdale Oceanside
03.2023 - 02.2024
Patient Representative
Excel Hospice
08.2022 - 10.2022
Marketing Director
Estancia Senior Living
11.2021 - 07.2022
Human Resource Assistant
Western CNC
04.2020 - 10.2021
Sales Manager
Silvergate Retirement Residence
06.2017 - 01.2020
Marketing Director
Silvergate Retirement Residence
04.2002 - 06.2017
Bachelor of Science - Sociology
Cal State San Marcos
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