Summary
Overview
Work History
Education
Skills
Timeline
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Brandi Wright

Los Angeles

Summary

Dynamic Branch Manager at Hertz with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in relationship building and team supervision, I excel in coaching staff to exceed performance goals. Proficient in MS Office, I effectively manage branch operations while ensuring compliance and delivering exceptional service.

Overview

2026
2026
years of professional experience

Work History

Branch Manager

Hertz
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Resolved client issues promptly to improve satisfaction ratings.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.

Caregiver

IHSS
03.2013 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Education

Culinary Management - Culinary Arts

Art Institute of Los Angeles
Los Angeles, CA
06.2013

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Attention to detail
  • Excellent work ethic
  • Coaching and mentoring
  • Team supervision
  • Relationship building and management
  • Client relationship management
  • Verbal/written communication
  • Relationship building
  • Team player
  • Proficient in MS office
  • Proficient in software program

Timeline

Caregiver

IHSS
03.2013 - Current

Branch Manager

Hertz

Culinary Management - Culinary Arts

Art Institute of Los Angeles
Brandi Wright