Seeking a challenging, growth-oriented position where I can offer a positive contribution utilizing my experience, excellent attitude, and ability to benefit my employer and myself.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatcher
Penske Logistics
10.2021 - Current
Directed dispatching, routing, and tracking of a wide variety of fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Analyzed customer feedback and provided solutions to improve customer service.
Managed scheduling of over 100 daily routes, considering delivery windows, vehicle sizes, and traffic conditions.
Account Assistor
Performant Recovery Inc.
07.2018 - 11.2020
Negotiated with clients to resolve account delinquencies, earning client trust while maintaining company loyalty.
Completing daily tasks provided, as well as handling inbound and outbound phone calls.
Managing a wide variety of accounts per month, while adhering to federal, state and company guidelines.
Medical Assistant
Co Occupational Medical Partners
08.2017 - 02.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Medical Assistant Certification - Medical
UEI College
Stockton, CA
05-2018
High School Diploma -
Calla High School
Manteca, CA
04-2016
Skills
Driver communication
Database management
Map reading
Improving operations
Skip Tracing
Critical thinking
Clinical
Team work
Certification
CPR
HIPAA
DOT Collector
Breath Alcohol Technician
Food Handlers Certification
Timeline
Dispatcher
Penske Logistics
10.2021 - Current
Account Assistor
Performant Recovery Inc.
07.2018 - 11.2020
Medical Assistant
Co Occupational Medical Partners
08.2017 - 02.2018
Medical Assistant Certification - Medical
UEI College
High School Diploma -
Calla High School
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