Brandi Martinez
Stockton
Summary
I am an experienced and dedicated customer service professional who seeks roles in which I can put my strong communication skills, teamwork abilities, and problem solving skills to good use. I'm a dynamic individual who strives to be the one my employers and coworkers can count on to get the job done efficiently. I've been recognized at every job for my ability to build strong relationships with clients and fellow workers, and my positive attitude in everything I do. Thank you for considering my application and I look forward to the opportunity to discuss my qualifications further. I am confident in my ability to make a positive impact on your team. I am available to speak further at your earliest convenience.
Overview
13
13
years of professional experience
Work History
Photographer
Brandi Rae Photos
01.2012 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Provide excellent customer service to my clients and solve any problem that arises during my time working with them.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
Gas Station Clerk
Chevron
11.2021 - 01.2024
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a flexible schedule to meet store coverage needs.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Delivered exemplary customer service and warmly greeted guests while building relationships with new and regular customers.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Cleaned up gas and other spills in accordance with spill procedures.
- Assisted in maintaining back room operations by unloading deliveries.
Warehouse Worker
Amazon
06.2020 - 11.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted/pushed/pulled materials weighing as much as 55 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Allowed a flexible schedule to meet coverage needs for the warehouse.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Care Worker
Arbor Senior Living
06.2019 - 06.2020
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Offered a flexible schedule to meet coverage needs so patients were never left without care.
- Provided support to family members seeking care and comfort for their loved ones.
- Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
- Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
Install Coordinator
Rod Johnson Air Conditioning
06.2016 - 06.2019
- Trained new Install Coordinators on company procedures, contributing to a more cohesive team environment.
- Liaised with third-party contractors as needed to ensure seamless integration into ongoing projects while meeting established deadlines.
- Streamlined reporting procedures by introducing standardized templates that effectively communicated project updates to stakeholders at various levels within the organization.
- Negotiated favorable contracts with vendors for materials and services, achieving cost savings without compromising quality.
- Ability to answer client calls, address any concerns, organized client files, appointments and any other tasks needed.
- Maintained equipment stock for clients and employees.
- Attended daily meetings to ensure teamwork, client satisfaction and employment demands.
Grocery Clerk
Save Mart
06.2014 - 06.2016
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service, solved any problems customers brought to me.
- Worked different stations to provide our store with full coverage; Worked in bakery as Cake Decorator, worked Meat Dept. as sanitary.
- Made sure my schedule was flexible to meet any scheduling needs.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Coordinated with vendors to ensure timely delivery of goods, keeping shelves well-stocked.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Removed trash, swept, and mopped floors for professional appearance.
Team Member
Taco Bell
06.2012 - 06.2014
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
Education
No Degree - Law
San Joaquin Delta College
Stockton, CA06-2018
Pharmacy Tech License - Pharmacy
Lincoln Tech
Lodi08-2016
Skills
- Problem-solving
- Adobe photoshop
- Client relations
- Strong compositional skills
- Multitasking Abilities
- Teamwork and collaboration
- Customer service
- Excellent communication
- Creative thinking
- Organizational skills
- Client feedback integration
Timeline
Gas Station Clerk
Chevron
11.2021 - 01.2024
Warehouse Worker
Amazon
06.2020 - 11.2021
Care Worker
Arbor Senior Living
06.2019 - 06.2020
Install Coordinator
Rod Johnson Air Conditioning
06.2016 - 06.2019
Grocery Clerk
Save Mart
06.2014 - 06.2016
Team Member
Taco Bell
06.2012 - 06.2014
Photographer
Brandi Rae Photos
01.2012 - Current
No Degree - Law
San Joaquin Delta College
Pharmacy Tech License - Pharmacy
Lincoln Tech
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