Brandi MacPhee
Grande Prairie,AB
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
6 year history of advocating for clients to obtain resources and maximize support networks
Overview
9
9
years of professional experience
Work History
Recovery Worker
Recovery Alberta
05.2019 - 01.2025
- Coordinated with local community organizations to connect clients with beneficial programs and services that help create independance
- Enhanced client satisfaction by providing compassionate care and establishing strong rapport with clients and their families.
- Contributed to program development initiatives aimed at enhancing service offerings and continuously improving client outcomes.
- Utilized cognitive-behavioral therapy approaches to help clients challenge negative thought patterns and adopt healthier coping mechanisms during challenging situations.
- Maintained detailed case documentation, enabling efficient communication among team members and accurate tracking of progress over time.
- Assisted clients in regaining independence through goal-setting, problem-solving, and skill-building exercises.
- Provided one-on-one counseling for individuals struggling with addiction or mental health issues, fostering resilience and personal growth throughout recovery stages.
- Documented case management activity for accurate, reliable records.
- Maintained client confidentiality and adhered to AHS guidelines.
- Assisted client's with securing additional support services, including housing, employment and childcare assistance.
- Arranged community initiatives to build supportive networks for improving a client's over all well-being
- Maintained client records to document assessment, treatment plans and progress.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Developed and implemented treatment plans and modified according to presentation.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Advocated on behalf of clients within the healthcare system, ensuring access to necessary resources and services for successful reintegration into society.
Health Care Aide
Rotary Manor
07.2016 - 06.2018
- Operated patient lift systems to safely transfer patients between beds, chairs, and bathrooms.
- Maintained infection control protocols by following proper hand hygiene and sanitation procedures.
- Applied effective communication skills to interact with patients, families, and healthcare team.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Reduced patient anxiety through effective communication and active listening skills.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
Education
Diploma - Health Care
Northern Lights College
Dawson Creek, BC06-2015
Skills
- Behavioral support
- Mental health awareness
- Self-care techniques
- Boundaries establishment
- Multicultural competence
- Peer support
- Client relationship building
- Documentation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Patient confidentiality
- Electronic health records
- Patient support
- Team building
- Community resources
- Task prioritization
- Client advocacy
- Self motivation
- Behavior management
- Behavioral management
- Interpersonal skills
- Conflict resolution
- Goal setting
- Professionalism
- Interpersonal communication
- Intervention planning
- Time management abilities
- Progress monitoring
- Mental health assessment
- Confidential records
- Professional demeanor
- Client education
- Community outreach
Languages
English
Full Professional
Timeline
Recovery Worker
Recovery Alberta
05.2019 - 01.2025
Health Care Aide
Rotary Manor
07.2016 - 06.2018
Diploma - Health Care
Northern Lights College
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