Brandi Gosselin
Kingston,ON
Summary
Hardworking individual with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal, operation of tools as well as equipment operation. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Overview
11
11
years of professional experience
Work History
General Labor Construction Worker
Liuna Local 183
11.2018 - Current
- Promoted a positive work culture amongst peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.
- Reduced workplace injuries with strict adherence to safety protocols and ongoing safety training for all team members.
- Contributed to successful project outcomes by skillfully operating various tools and heavy machinery.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Helped with erecting scaffolding and ladders.
- Provided labor support to carpenters, masons and other skilled trades.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Crew Member
Five Guys Burger And Fries
03.2018 - 09.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Assistant Manager
Dominos's Pizza
08.2017 - 05.2018
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Housekeeper
Motel 6
02.2017 - 08.2017
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Crew Member
Dairy Queen Grill & Chill Restaurant
06.2013 - 06.2017
- Completed milkshakes and ice cream desserts for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Bayridge Secondary School
Kingston, ON06.2015
Skills
- Demolition Expertise
- Asphalt Paving
- Ditch Digging
- OSHA Regulations
- Worksite Safety and Maintenance
- Heavy Machinery Operation
- Hand and Power Tool Operation
- Trade Assistance
- Punctual and Dependable
- Attention to Detail
Timeline
General Labor Construction Worker
Liuna Local 183
11.2018 - Current
Crew Member
Five Guys Burger And Fries
03.2018 - 09.2018
Assistant Manager
Dominos's Pizza
08.2017 - 05.2018
Housekeeper
Motel 6
02.2017 - 08.2017
Crew Member
Dairy Queen Grill & Chill Restaurant
06.2013 - 06.2017
High School Diploma -
Bayridge Secondary School
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