Brandi Balanowski
Georgetown,ON
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Adaptable, hardworking, and dedicated professional, a strong sense of responsibility, and a commendable track record of dependability.
Overview
24
24
years of professional experience
1
1
Certification
Work History
OWNER
BALO BALLOONS AND EVENTS
03.2019 - Current
- Design and create a variety of balloon arrangements, garlands, arches, towers, bouquets and more
- Decorate for birthdays, corporate functions, BBQ's, celebrations, weddings etc
- Arrange events for weddings, anniversaries, corporate events, festivals, private functions and government events
- From initial conversation to final product I am who the client speaks with
- Provide the customer with the best overall experience
- I deal with all issues, concerns and problems
- Worked days, nights, weekends and holidays
- Business of the year with the Chamber of Commerce
- Purchased/bought all products needed for the events
- Design, quote, bill, payments, schedule
- Followed up with all clients to ensure they had a great experience.
OWNER AND HEAD TRAINER
DO IT RIGHT FITNESS FOR WOMEN
01.2013 - 10.2020
- Demonstrated excellent ability in conducting a 60-minute session training with over 30 women a day, seven days a week
- Maintained a positive, motivating, and caring training environment, thereby encouraging clients to reach their potential
- Conducted screening to individuals' medical histories and current health status to identify major health risk factors
- Designed educational programs that provide women with the opportunity to expand their knowledge, comfort level, and ability in fitness-related endeavors
- Set learning outcomes and provide continuing education to enhance skills.
TEAM LEAD FOR WARRANTY AND TECHNICAL SERVICES FOR CANADA
AMERICAN STANDARD BRANDS
02.2009 - 07.2012
- Conducted ongoing analysis of warranty data to identify top product enhancement opportunities while representing the company in a professional manner by consistently providing a world-class customer service experience
- Spearheaded in managing a crew of warranty technicians to conduct warranty repairs and boat refurbishments
- Drove resolution of various warranty issues to increase customer satisfaction and reduce warranty expenses
- Utilized superior verbal, listening and written communication skills in order to handle minor to difficult conversations
- Worked with cross-functional teams to address and resolve technical and warranty issues
- Defined corrective actions, supervised the implementation of those corrective actions, and monitored gains through performance metrics.
Beverage and banquet server
Guelph Lakes Golf Course
01.2007 - 01.2010
Trainer/Sales and Fitness Consultant
Georgian College Athletic Center
01.2004 - 01.2007
Fitness Consultant
Curves for Women
01.2000 - 01.2004
Education
BUSINESS HOSPITALITY DIPLOMA -
GEORGIAN COLLEGE
BARRIE, ON01.2007
SELF RELIANT LEARNING - COLLEGE/APPRENTICESHIP MATH -
GARY ALLEN SCHOOL
BURLINGTON, ON01.2004
ONTARIO SECONDARY SCHOOL DIPLOMA (OSSD) -
GEORGETOWN DISTRICT HIGH SCHOOL
GEORGETOWN, ON01.2004
Skills
- Administrative Oversight
- Business Management
- Budget Administration
- KPI Management
- Critical thinking
- Leadership
- Teamwork
- Adaptability
- Customer service
- Sales
- Marketing
- Public speaking
Certification
- Business of the year (Halton Hills Chamber of Commerce), 2021
- CPR Certified (Red Cross), 2020
- Unrestricted Ontario Drivers License Class 'G' VALID
- Pleasure Craft Operator License (Government of Canada), 2011
- CEC's, Good posture, How to Deal with Stress, Training 50+ (Canfit), 2020
- CEC's, Postpartum, Leverage Training, Pre and Post Partum (Canfit), 2020
- CEC's, Balance and Coordina`on 50+, Mental Health Training (Canfit), 2020
- GLPTI Certified (GoodLife Personal Training Institute), 2014
- Smart Serve Certificate (Georgian College), 2005
- Service Excellence Certification (Georgian College), 2005
Awards
Business of the Year Award, Halton Hills Chamber of Commerce, 2021 Volunteer Recognition, Feed the Need Durham, 2019 Entrepreneur Award, City of Whitby, 2014 Deans Honor List, Georgian College, 2005 - 2007 Volunteer Recognition, Barrie and Georgetown Spring into Clean Event, 2007
Volunteer Experience
- ALS Canada, 2016, Present, Actively participated in helping out with all tasks at the ALS Georgetown walk. Raised money for ALS research.
- Georgetown Food Bank, 2019, Present, Collected food for people in need on numerous occasions
- Feed the Need Durham, 2018, 2019, Collected and distributed food to the Durham region. Was responsible for organizing meals for various organizations.
- Gowns for Girls, 2016, 2019, Collected prom and grad dresses for individuals in need. Helped organize the dresses at the location.
- Ties for Guys, 2017, 2019, Gathered prom and grad ties for individuals in need. Aided in the organization of the ties at the location.
- Spring into Clean Event, 2017, Arranged for people to clean up Georgetown on earth week. Accurately scheduled garbage pick up and location.
Languages
English
Full Professional
Timeline
OWNER
BALO BALLOONS AND EVENTS
03.2019 - Current
OWNER AND HEAD TRAINER
DO IT RIGHT FITNESS FOR WOMEN
01.2013 - 10.2020
TEAM LEAD FOR WARRANTY AND TECHNICAL SERVICES FOR CANADA
AMERICAN STANDARD BRANDS
02.2009 - 07.2012
Beverage and banquet server
Guelph Lakes Golf Course
01.2007 - 01.2010
Trainer/Sales and Fitness Consultant
Georgian College Athletic Center
01.2004 - 01.2007
Fitness Consultant
Curves for Women
01.2000 - 01.2004
BUSINESS HOSPITALITY DIPLOMA -
GEORGIAN COLLEGE
SELF RELIANT LEARNING - COLLEGE/APPRENTICESHIP MATH -
GARY ALLEN SCHOOL
ONTARIO SECONDARY SCHOOL DIPLOMA (OSSD) -
GEORGETOWN DISTRICT HIGH SCHOOL
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