Summary
Work History
Education
Skills
Timeline
Generic
Brandi Adam

Brandi Adam

Moose Jaw,SK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills. With the ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Customer Service Specialist

Cash Money Cheque Cashing
  • Provided primary customer support to internal and external customers.
  • Maintained and managed customer files and databases.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Investigated and resolved customer inquiries and complaints quickly.

Evening Supervisor/Closing Bartender

Chillers Brew Pub And Eatery
  • Trained new staff
  • Responsible for nightly inventory control counts for liquor and beer
  • Responsible for handling large sums of cash balancing VLT float and emptying VLT machines
  • Provided excellent customer service handled customer complaints promptly and professionally
  • Created nightly shift task lists to assign duties to each employee.
  • Knowledgeable in all food and drink so I can answer any and all customer inquiries confidently
  • I provided service with a smile and developed long term lasting relationships with my regular customers

Sales and Catering Administrative Assistant

Temple Gardens Mineral Spa
  • Maintained electronic and paper files of contracts and correspondence. I was responsible for scheduling catering staff and ensuring set up and tear down was done properly
  • Ordered and maintained adequate supply of office and catering supplies.
  • Assisted with printing, copying and assembling reports. As well as other clerical duties.
  • Answered, screened and forwarded incoming phone calls.
  • Liaised between clients and vendors and maintained effective lines of communication.

Education

Upgraded Grade 12 -

SIAST Adult Education
Moose Jaw, SK
06.2013

Grade 12 -

Vanier Collegiate
Moose Jaw, SK
05.1999

Skills

  • Complaint Resolution
  • Telephone Etiquette
  • Customer Relationship Management
  • Customer Service
  • Excellent Communication Skills
  • Excellent Written and Oral Communication
  • Conflict Mediation
  • Creative Problem Solving

Timeline

Customer Service Specialist

Cash Money Cheque Cashing

Evening Supervisor/Closing Bartender

Chillers Brew Pub And Eatery

Sales and Catering Administrative Assistant

Temple Gardens Mineral Spa

Upgraded Grade 12 -

SIAST Adult Education

Grade 12 -

Vanier Collegiate

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Brandi Adam