Skilled Training Specialist with a proven track record of conducting engaging personal and group training sessions. Enthusiastic and creative professional with 10 years of experience excelling in challenging long-term roles. Known for building strong relationships to foster collaborative teamwork at all organizational levels.
Overview
13
13
years of professional experience
Work History
Learning & Development Specialist
The Driving Force Group of Companies
09.2022 - Current
Increased employee retention rates by developing engaging onboarding and orientation processes.
Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
Created detailed reports outlining the impacts of learning initiatives on overall business performance showcasing tangible results from L&D efforts.
Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
Supported organizational change initiatives through thorough communication and effective training strategies.
Designed and implemented comprehensive onboarding program, significantly improving new employee retention and satisfaction.
Spearheaded transition to virtual training environments, enabling continuous learning amidst remote working conditions.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Provided coaching and mentoring to employees.
Human Resources Business Partner
The Driving Force Group of Companies
03.2020 - 09.2022
Coached managers on effective employee relations strategies to address workplace conflicts proactively.
Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, and other sensitive issues.
Optimized workforce planning and resource allocation for improved operational efficiency.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Served as an employee champion and change agent, promoting internal equity and staff wellness.
Recruitment Coordinator
The Driving Force Group of Companies
01.2019 - 03.2020
Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
Provided ongoing support to internal stakeholders regarding recruitment best practices and legal compliance matters.
Supported job fairs, open houses, and recruiting events.
Human Resources Generalist
Night Wind Treatment Centre
01.2012 - 01.2017
Conducted full cycle recruitment.
Developed and reviewed HR policies to ensure compliance with government regulations.
Led annual audits to maintain the highest level of accreditation and licensing standards.
Provided guidance to managers on employee relations issues including problem solving, investigations, disciplinary actions, and terminations.
Education
Bachelor of Arts - Psychology
University of Alberta
Certificate - Human Resources and Labour Relations (IP)
University of Athabasca
Certificate - Adult Educator Seminar Series
Mount Royal University
Certificate - Curriculum Development and Instructional Design