Brandee Diggins
Blind River,Canada
Summary
Experienced Social Service Worker registered with the OCSWSSW, dedicated to upholding high standards of care and ethical practice. Skilled Admission Coordinator with expertise in conducting activity assessments, creating individualized care plans, and leading care conferences to advocate for residents’ rights and well-being. Proven ability to defuse and redirect agitated residents, facilitate therapeutic groups, and provide sensory stimulation. Experienced in interdisciplinary collaboration, field practicum supervision, and crisis intervention, with proficiency in RAI-MDS and PointClickCare systems. Active Advisory Board Member at Sault College, adept in public speaking and community partnership.
Overview
15
15
years of professional experience
Work History
Social Service Worker
Maple View Extendicare
01.2018 - 08.2019
- Admission Coordinator skilled in collaborating with LHIN Liaison, families, and residents to provide solutions in challenging situations, including financial abuse prevention and intervention.
- Experienced in crisis, grief, palliative, and mental health counseling, with a strong focus on supporting residents facing anxiety, substance abuse, and depression.
- Builds strong community connections by linking residents to external resources and services.
- Adept at conducting facility tours, addressing resident needs, and ensuring a welcoming experience for prospective residents and families.
- Self-motivated and adaptable, with a proven track record of thriving in fast-paced, independent, and team-oriented environments.
Activation Programmer
VON Adult Day Program
01.2017 - 01.2018
- Supervised program operations, overseeing students and volunteers to ensure quality care and smooth service delivery.
- Engaged directly with clients and families, addressing needs, solving challenges, and fostering positive relationships.
- Designed and implemented activity schedules to support clients’ physical, emotional, intellectual, and social well-being, collaborating with VON team members to provide holistic care.
Activity-Aide
Great Northern Nursing Home / Extendicare Maple View
01.2005 - 01.2017
- Completed all activities on schedule, including transition planning, care planning, and detailed resident documentation (RAI/MDS).
- Provided grief counseling as a palliative care team member and conducted cognitive-enhancing activities for residents.
- Assisted with resident needs, including meal support, transportation to activities, and implementing Montessori techniques.
- Joint Health and Safety Committee member, ensuring compliance and safety standards.
- Specialized in geriatric care, addressing diverse medical and psychogeriatric needs.
Education
Palliative Care Certificate -
Victorian Order of Nurses (VON)
01.2009
Social Service Worker Diploma -
Sault College
Sault Ste. Marie, ON01.2007
Skills
- Advocacy & Counselling
- Care Planning
- Interdisciplinary Collaboration
- Therapeutic Support
- Crisis Intervention
- Problem Solving
- Public Speaking
- Supervision
References
- Nancy Leishman, MSW., RSW, Employment Liaison Officer, Community Integration through Cooperative Education Program, 443 Northern Ave., Sault Ste. Marie, ON, P6B 4J3, 705-759-2554 ext. 2558, nancy.leishman@saultcollege.ca
- Stefanie Willoughby, Interim Resident Program Manager, Extendicare Maple View, 705-574-3000 ext. 1137
- Liz Marion, Program Lead, VON Adult Day Program, Sault Ste. Marie, ON, 705-942-8200 ext. 225, liz.marion@von.ca
Timeline
Social Service Worker
Maple View Extendicare
01.2018 - 08.2019
Activation Programmer
VON Adult Day Program
01.2017 - 01.2018
Activity-Aide
Great Northern Nursing Home / Extendicare Maple View
01.2005 - 01.2017
Social Service Worker Diploma -
Sault College
Palliative Care Certificate -
Victorian Order of Nurses (VON)
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