BRAHMJYOT SINGH SAHANI
Calgary,AB
Summary
Innovative Food & Beverage Operations Manager with a background in managing various aspects of food & beverage operations including inventory management, cost control, and staff supervision. Known for bringing creative solutions to improve operational efficiency and profitability while maintaining the highest standards of product quality. Skilled in fostering positive team environments, developing effective sales strategies, and handling complex customer service issues. Previous roles have resulted in improved efficiency, increased sales, and enhanced customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Food & Beverage Operations Manager
Marriott Calgary In terminal
Calgary
06.2024 - Current
- Oversaw daily operations of dining outlets Yakima and M Club.
- Developed and implemented an innovative beverage program and handled the beverage portfolio of the hotel.
- Managed a team of 30 staff, fostering a culture of teamwork and high standards of service.
- With a quarterly increase in positive associate engagement score.
- Developed and implemented beverage operations policies and procedures.
- Managed inventory levels and ordering of supplies to ensure adequate stock is available.
- Maintained records of sales, cost of goods sold, inventories, labor costs. for the beverage operations.
- Implemented new strategies to increase customer engagement & increase the GSS metrics by 5 % over benchmark and drive sales growth in the department.
Assistant Manager - Food & Beverage Operations
Hotel Saskatchewan Autograph Collection
Regina
05.2023 - 06.2024
- Revenue Growth: Spearheaded initiatives that increased food and beverage revenue by 5% over last year, exceeding annual targets.
- Menu Development: Revamped menus to include innovative seasonal and festive cocktails, as well as a wine program for a fine dining steakhouse.
- Resulting in a 10% increase in customer satisfaction scores.
- Staff Training: Developed and implemented comprehensive training programs that improved staff performance and reduced turnover by 2%.
- Customer Experience: Elevated the dining experience through personalized service, leading to an 80% increase in positive customer feedback in the Lounge as well as the steakhouse.
- Event Management: Successfully planned and executed high-profile events, such as weddings and corporate functions, exceeding client expectations, by special and customized beverage menu.
- Supplier Relations: Cultivated strong relationships with suppliers, negotiating favorable contracts that improved product quality and pricing by 3%.
- Team Leadership: Motivated and inspired a team of 50 employees, fostering a positive work environment, and achieving departmental goals.
Assistant Manager - Food & Beverage Operations
Ramada Plaza
Regina
09.2022 - 07.2023
- Handling the team of 25 People across entire Food & Beverage
- Responsible for the operations of Banquets, Restaurant & bar
- Establish work schedules and procedures with the volume of business by maintain the labour cost
- Maintain records of stock, repairs, sales and wastage
- Train staff in job duties, and sanitation and safety procedures
Restaurant Manager
Renaissance Ahmedabad
Ahmedabad, India
06.2022 - 09.2022
- Involved in the process from conceptualization till launch of the Asian fine dine Kuro
Assistant Food & Beverage manager
The Stanley Hotel & Suites
Port Moresby, Papua New Guinea
01.2022 - 06.2022
Restaurant & Bar Manager
The Stanley Hotel & Suites
Port Moresby, Papua New Guinea
11.2018 - 12.2021
- Led Hotel Loyalty Programme
- Developed, implemented and managed business plans to promote profitable food and beverage sales with handling 5 restaurant & bar
- Led and directed team capacity of 80 staff on effective methods, operations and procedures
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies Related to beverage
Beverage Executive
The Westin Sohna Resort & Spa
Gurgaon, India
01.2018 - 11.2018
- Handling a team of 15 servers with bar & specialty outlet
- Achieved audit score of 100 % for Mix bar at the hotel
- Involved in Beverage promotion for the hotel
Food & Beverage Team Leader
Andaz Delhi - A Concept By Hyatt
Delhi, India
05.2017 - 10.2017
- Handled work force of 12 staff, including 2 order takers for room service, handled operation of concept hotel off 401 rooms in Room Service & Staff schedules
- Assuring the Haccap requirements are met by staff & outlet
Food & Beverage Supervisor
Trident Udaipur
Udaipur, India
09.2016 - 04.2017
Food & Beverage Associate (Head Bartender)
Trident Udaipur
Udaipur, India
06.2014 - 08.2016
- Handled a team of 20 staff including 4 Step Associates
- Handling Restaurant & Banquet beverage list and requirements
- Taking active part in the personnel training program including training need of STEP associates
- Achieved leading quality assurance score of 85% in outlet
- Helped to achieve beverage cost of 22 % from 27% of last year in 2016
Industrial Trainee
The Leela Palace Udaipur Lake Pichola, Lakeside Modern Palace Hotel
Udaipur, India
05.2012 - 10.2012
Education
Post Graduate Diploma - Digital Marketing
Narsee Monjee Institute of Management Studies
12.2020
Associate of Science - Hotel & Hospitality Administration
Institute of hotel management Ahmedabad
Gandhinagar, Gujarat03.2014
Skills
- Problem solving
- Quality assurance
- Menu development
- Materials and cost control
- Operations management
- Result-oriented
- Beverage management
- Hiring and training
- Supplier Negotiations
- Budget Planning
- Beverage knowledge
Certification
- Serve It Right Responsible Service, 202208240009
- Serve well - Food Handler Certification
- WSET Level 1
Affiliations
- Travelling
- Dancing
Timeline
Assistant Food & Beverage Operations Manager
Marriott Calgary In terminal
06.2024 - Current
Assistant Manager - Food & Beverage Operations
Hotel Saskatchewan Autograph Collection
05.2023 - 06.2024
Assistant Manager - Food & Beverage Operations
Ramada Plaza
09.2022 - 07.2023
Restaurant Manager
Renaissance Ahmedabad
06.2022 - 09.2022
Assistant Food & Beverage manager
The Stanley Hotel & Suites
01.2022 - 06.2022
Restaurant & Bar Manager
The Stanley Hotel & Suites
11.2018 - 12.2021
Beverage Executive
The Westin Sohna Resort & Spa
01.2018 - 11.2018
Food & Beverage Team Leader
Andaz Delhi - A Concept By Hyatt
05.2017 - 10.2017
Food & Beverage Supervisor
Trident Udaipur
09.2016 - 04.2017
Food & Beverage Associate (Head Bartender)
Trident Udaipur
06.2014 - 08.2016
Industrial Trainee
The Leela Palace Udaipur Lake Pichola, Lakeside Modern Palace Hotel
05.2012 - 10.2012
Post Graduate Diploma - Digital Marketing
Narsee Monjee Institute of Management Studies
Associate of Science - Hotel & Hospitality Administration
Institute of hotel management Ahmedabad
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